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    Cancelling a Dell order, when is it too late?

    Discussion in 'Dell' started by cosrocket, Jul 14, 2006.

  1. cosrocket

    cosrocket Notebook Evangelist

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    What is Dell's policy regarding canceling a computer order? Can you cancel it any time before it ships or is there a cut off point?
     
    cosrocket, Jul 14, 2006
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  2. Amber

    Amber Notebook Prophet NBR Reviewer

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    You can cancel up until the point of shipment with no penalties (AFAIK). Once it is shipped, it is charged to your credit card, and you will have to return it for a refund.
     
    Amber, Jul 14, 2006
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  3. compsavy

    compsavy Notebook Deity

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    Yep, Southergirl knows what she is talking about
     
    compsavy, Jul 14, 2006
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  4. Syndrome

    Syndrome Torque Matters

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    And much much more. Shes the most computer oriented female I've ever known.. Most girls just continuously break computers. ;)
     
    Syndrome, Jul 14, 2006
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  5. coriolis

    coriolis Notebook Nobel Laureate

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    Get to Off topic ;)
     
    coriolis, Jul 14, 2006
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  6. cy007

    cy007 Notebook Deity

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    2-3 days tops perhaps? Once ordered a desktop from them, cancelled it within four business days, and guess what? Dell gave me a call the following day stating it have already been shipped. I don't know where the truth in this is, but the desktop ended up taking another 3 days to arrive. Well, unless you want to go through the hassle of shipping it a Dell and being charged a restocking fee, I'd recommend you cancel the order ASAP.
     
    cy007, Jul 14, 2006
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  7. Amber

    Amber Notebook Prophet NBR Reviewer

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    LOL, okay guys - lets get back on on topic. All the stuff about me can be moved to OT :p

    Another thing is that you can always refuse the order when it is delivered, but I wouldn't recommend this method. You don't get an RMA number and it probably delays your refund. I would just cancel it as soon as you can.
     
    Amber, Jul 14, 2006
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