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    Canceled Order - Money back?

    Discussion in 'Dell' started by night_rain, Aug 18, 2010.

  1. night_rain

    night_rain Notebook Enthusiast

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    Hi, after reading countless threads and blogs on Dell's extremely poor customer service I'm paranoid that they might botch something. How soon will I get my money back? I was told 48 hours but I've read somewhere here that it might take a week. It's only been a few hours >__<. I want to re-order a laptop soon, should I proceed (I have enough money for another) or should I wait?
     
    night_rain, Aug 18, 2010
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  2. mattstl77

    mattstl77 Notebook Evangelist

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    I cancelled my order yesterday at 1 pm. BY the time I check on my credit at 3 pm, it was refunded. They are pretty quick with DPA. They do say that it may take up to 24 hours.
     
    mattstl77, Aug 18, 2010
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  3. anodize

    anodize Notebook Deity

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    It's totally YMMV. Anywhere from 5 days to 2 weeks from my experience.
     
    anodize, Aug 18, 2010
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  4. night_rain

    night_rain Notebook Enthusiast

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    Thank you mattstl77 and anodize for the quick reply. I feel a bit reassured.

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    Relieved that I got my $$ back in 48 hours.
     
    night_rain, Aug 18, 2010
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