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    Cancel Dell Order - Call or Dell Message Board?

    Discussion in 'Dell' started by miker, Jan 7, 2006.

  1. miker

    miker Notebook Enthusiast

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    Can orders still be cancelled through the Dell message board, or do you have to call them?

    Thanks,

    Mike
     
    miker, Jan 7, 2006
    #1
  2. Brian

    Brian Working at 486 Speed NBR Reviewer

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    You have to call them.
     
    Brian, Jan 7, 2006
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  3. nhantran

    nhantran Notebook Enthusiast

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    If you have to want more than 30 minutes on hold, go online and use the chat.
     
    nhantran, Jan 7, 2006
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  4. MSF

    MSF Notebook Enthusiast

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    I recently ordered the I9300 but it got put on hold processing because I mistakenly misplaced some credit information that i thought still worked. I talked to them online chat and they were awsome with helping me out with it. I told them what happened and asked if i could just cancell it and try it again later when i get the right info, and right then and there. They cancelled the order with a positive open attitude.

    They have some nice people that work there.
     
    MSF, Jan 7, 2006
    #4
  5. jmm385

    jmm385 Notebook Enthusiast

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    If you ordered from Dell Home then you can cancel via Dell Chat. If you ordered from Dell Business then you have to call. I just fuond this out because I'm trying to cancel/change an order right now.
     
    jmm385, Jan 11, 2006
    #5