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    Canadians: Ottawa Service Center Update

    Discussion in 'Dell' started by Moses66, Jun 6, 2008.

  1. Moses66

    Moses66 Newbie

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    Dudes,

    So I just got off the phone with dell in Ottawa, he confirmed that the office they are in will be closing next Friday 13th June, 2008. However he said that various Customer Service and Technical Support teams will remain in Ottawa and the direct line to Ottawa will still be in service after Next Friday.

    He also confirmed that the Battery Situation appears to have been resolved, as my XPS 1730 that was processed on the 4th will probably ship earlier then the ESD of June 16th, it was said to be in the later stages of production (IE - Burning the Software). So they might be padding the dates a little bit to keep people from getting all in a huff if they were to be delayed again.

    The direct line for the Ottawa Service Center is: 1-800-387-5757

    Also anyone who said that the 8800GTX SLI configuration carried a 6 week wait time was either lied to, or is a filthy liar!
     
    Moses66, Jun 6, 2008
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