Can you force dell to stick to a crazy web price

Hi,

The Dell UK small business site went a little mad this morning and offered a 1330 with a 2.4 GHz processor and all the trimmings, as outlined below, for £1307.85, I couldn't order then but I saved and printed the details page.

Do they have to honour it? even if they wont is it useful as a haggling point?

anyone been in a similar situation?

Base Intel® Core™ 2 Duo Processor T7700 (2.40 GHz, 4 MB L2 cache, 800 MHz FSB)
Memory 2048MB 667MHz Dual Channel DDR2 SDRAM [2x1024]
Video Card nVidia® GeForce™ Go 8400M GS with 128MB GDDR3 dedicated graphics memory
Hard Drive 120GB (5400rpm) SATA Hard Drive
Wireless Networking Intel® Next-Gen Wireless-N Mini-Card - Europe
Enhanced Service Packs 2 Year XPS Premium Hardware Support
Protect your new PC McAfee® Security Centre™ 8.0 - 36 Month Protection - English
Bluetooth Dell™ TrueMobile 355 internal Bluetooth Module - European
Primary Battery Primary 6-cell Lithium-Ion Battery (56 WHr)
Money Off - Shows in Strikethrough Save £70 Ex Vat
Biometric Identification Biometric Fingerprint Reader
Colour Choice Tuxedo Black & 0.3 mega pixel Camera for White-LED Display
Accidental Damage Support 2 Year Accidental Damage Support - Theme Package
LCD 13.3" UltraSharp™ WXGA (1280x800) White-LED Display (300 nits) with TrueLife™

 

You can't force them to do anything, and no they don't have to honor it since it was a mistake. This happen with amazon a few years ago I think it was with a tv they put the wrong price on it and lots of people ordered it. Once they figured out the problem they cancelled everyones order.

 

Yeah this is 100% correct. In your case, your argument is (unfortunately) even weaker because they locked you out of even ordering the laptop to begin with.

 

Agreed. It's pointless unless you have an order confirmation #.

 

Oh well,

It was worth asking, I thought it looked too good to be true

 

Well, even if you tried to show them the cart or details, if there wasn't some proof like a code they gave you, then you can't do anything with it. It's really easy to photoshop a thing like that.

 

It's worth a try! I placed an order in to my cart in the morning and they had made a mistake of giving me a free LED screen as an upgrade (I'm in Canada). I printed off the cart. Went back to my cart in the afternoon and the price had gone up.

Spoke to a rep, scanned in the cart and emailed it to them and I got the original price.