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    Can someone explain me dell's warranty ???

    Discussion in 'Dell' started by Kossel, Jul 5, 2007.

  1. Kossel

    Kossel Notebook Evangelist

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    I'm thinking to order a m1330 from dell HongKong. but I may carry it to Mexico.
    there are many warranty option:

    2-years XPS Premier service with 2-years completeCover
    2 years Next business Day warranty + 2 yrs 24x7phone support + 1yr CompleteCover

    for about 100 USD

    and

    3-years XPS Premier service with 1-years completeCover
    3 years Next business Day warranty + 3 yrs 24x7phone support + 1 yr CompleteCover for

    about 130 USD

    and so..

    which warranty is better? does it work if I'm in Mexico? because in the 3 years one it also say ''international notebook support'' but the 2 years not, isn't all Dell's warranty work internationally???
     
  2. Matt

    Matt Notebook Deity

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    I would say the second one is better, but I'm not sure as to whether or not this applies to non-US purchases. They should have info on their website, and if not, a sales rep will certainly know.

    Matt
     
  3. lakerdude32

    lakerdude32 Notebook Enthusiast

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    There are different terms of service for each country (in fact, even for each type of consumer). Just read the terms of service and decide which is better. They seem roughly identical except for the fact that the second is longer.

    However, oddly, the 3-year warranty only has one year of "CompleteCover" (i assume this is CompleteCare), whereas the two year warranty has two to match.

    I would however recommend the 3-year
     
  4. Kossel

    Kossel Notebook Evangelist

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    hmm it says completeCover, with this link www.dell.com.hk/completecover

    however I don't understand very well... and i see not XPS there only latitude and inspiron lines :S
     
  5. derviskemal

    derviskemal Notebook Consultant

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    3-years XPS Premier service with 1-years completeCover
    3 years Next business Day warranty + 3 yrs 24x7phone support + 1 yr CompleteCover for

    about 130 USD

    Def this one :)