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    Calling to check on order status?

    Discussion in 'Dell' started by Corgiguy, Jul 20, 2007.

  1. Corgiguy

    Corgiguy Newbie

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    Is it really worth it? Are there better numbers or specific departments to call to obtain more accurate information? Should I wait until they are starting to be shipped...?
    :confused:
    I've always believed patience is a virtue and I the waiting isn't killing me...but as I read all the posts, I am getting more excited.
    I ordered my M1330 on July 4th and have a shipping date of August 2nd.
     
    Corgiguy, Jul 20, 2007
    #1
  2. Les

    Les Not associated with NotebookReview in any way

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    There are no better sources than the post Ive been updating, for Canada in any case. Im gonna guess there are similarities US side as well (sku's)

    Im getting it directly from the Edmonton Head Office and another on that post is getting it from the factory in the US...

    And so far everything seems to be bang on completely. (Whew!!!!)
     
    Les, Jul 20, 2007
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  3. mtylerjr

    mtylerjr Notebook Deity

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    I only see "Production" with the next available stage as "Shipping"

    I dont know where people are seeing "Boxing" and "Building" and "Testing" and that sort of detail. Any Idea?
     
    mtylerjr, Jul 20, 2007
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  4. Jagsfan61

    Jagsfan61 Notebook Consultant

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    you have to call the 24/7 dell line that gives you updated status on your order.
     
    Jagsfan61, Jul 20, 2007
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  5. ocellaris

    ocellaris Notebook Evangelist

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    I think he wants the phone number for that
     
    ocellaris, Jul 20, 2007
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  6. HCW

    HCW Notebook Deity

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    Search button will give you the number :D
     
    HCW, Jul 20, 2007
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  7. Jagsfan61

    Jagsfan61 Notebook Consultant

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    1-800-433-9014
     
    Jagsfan61, Jul 20, 2007
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  8. blahdude84

    blahdude84 Notebook Deity

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    1-800-433-9014 (United States orders ONLY)
     
    blahdude84, Jul 20, 2007
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  9. Corgiguy

    Corgiguy Newbie

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    Thanks for the number.
    Is it worth my while? Many of the other posts mention unreliable info, etc.
     
    Corgiguy, Jul 20, 2007
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  10. blahdude84

    blahdude84 Notebook Deity

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    I think its more reliable than the online utility (although the Purchase ID order status doesn't seem too reliable)
     
    blahdude84, Jul 20, 2007
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  11. ocellaris

    ocellaris Notebook Evangelist

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    I called the number, its legit. Said my 1400 was in "build" stage, I do know what if build means anything different from "In Production" on the website status.

    Mostly this just gives status peepers something else to do.
     
    ocellaris, Jul 20, 2007
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  12. Auror

    Auror Notebook Guru

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    Hellllllllllll yeah!!!!!!!! :D
    Just called them and my lappie is in the boxing stage!!! :D :D :D :D (it's been in production for 2 weeks!!)
    yeaaaaaaaaahhhh!!!!
    Anyone has got a clue how long does boxing usually take?
     
    Auror, Jul 20, 2007
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  13. mtylerjr

    mtylerjr Notebook Deity

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    Well, boxing day in Canada is December 26th. What country are you in?
     
    mtylerjr, Jul 20, 2007
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  14. blahdude84

    blahdude84 Notebook Deity

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    Congrats on your new 1520! Should take 2-3 days MAX.
     
    blahdude84, Jul 20, 2007
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  15. Auror

    Auror Notebook Guru

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    smartass ;) I don't know when do we celebrate boxing day in Poland ;)
     
    Auror, Jul 20, 2007
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  16. Auror

    Auror Notebook Guru

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    gr8! thanks!
     
    Auror, Jul 20, 2007
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  17. EP2007

    EP2007 Notebook Consultant

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    My unit went from "in production" (online status) to SHIPPED TODAY (via online chat with a confirmation waybill for tracking!!!!)

    That's less than one week... now, how long will it take to get from Texas to Toronto?!?! :(
     
    EP2007, Jul 20, 2007
    #17