The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    CSR rep delivered (for the most part)

    Discussion in 'Dell' started by springbok, Aug 29, 2007.

  1. springbok

    springbok Notebook Guru

    Reputations:
    0
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    15
    I placed the order for the Vostro online on Friday. Later I called to upgrade to Vista Premium. The Dell CSR said he had to cancel the order and place it again with Vista Premium. He said that since it would change my deliver time, he would expedite the order, and upgrade shipping to next day (and I didn't even ask). I also told him I was worried about the LCD graininess and bleeding issues that were reported, and he said he would make sure I got a "good" LCD.

    The Vostro shipped on Monday, and I got it today (Wednesday). The LCD is a LG/Philips, with no bleeding or graininess. So the CSR delivered on 2 counts. 3 day build time, and what appears to be a very nice LCD.
     
    springbok, Aug 29, 2007
    #1
  2. Tzale

    Tzale Notebook Consultant

    Reputations:
    2
    Messages:
    107
    Likes Received:
    0
    Trophy Points:
    30
    I don't know if the CSR really did that or if you just got really lucky... The Vostros have been shipping fast and for your case there is dozens of others who have been told the same thing... And it never came true!

    -Tzale
     
    Tzale, Aug 29, 2007
    #2