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    Build Status?

    Discussion in 'Dell' started by Leon, Aug 2, 2007.

  1. Leon

    Leon Notebook Deity

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    I've heard that Dell has multiple stages of "in production"... build, testing, boxing... But my order just says in production online... How do you know?

    Leon
     
    Leon, Aug 2, 2007
    #1
  2. patriotsfan

    patriotsfan Notebook Geek

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    Give their automated order status number a call, 1-800-433-9014 and just punch in your order number.
     
    patriotsfan, Aug 2, 2007
    #2
  3. HCW

    HCW Notebook Deity

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    just cause your in build doesn't mean that you can't get changed back to pre production
     
    HCW, Aug 2, 2007
    #3
  4. 88GMCtruck

    88GMCtruck Notebook Geek

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    Preproduction = checking payment
    Build = payment cleared, waiting to be built (can take as long as it needs, they only take about 4-6 to fully build & test one)
    Testing = between building and boxing, when they test.
    Boxing = Stage when packed and transfered to carrier

    I believe the stages are something along those lines....
     
    88GMCtruck, Aug 2, 2007
    #4
  5. pragun

    pragun Notebook Evangelist

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    those are correct, 88gmctruck
     
    pragun, Aug 2, 2007
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  6. nikkilb

    nikkilb Notebook Consultant

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    When did they remove the order status (the part where it tells you WHICH stage of production you're at)? I bought a new desktop last November, and it was available then. Have they recently removed it due to all the backlog?
     
    nikkilb, Aug 2, 2007
    #6
  7. farelli09

    farelli09 Notebook Evangelist

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    I think they keep a record of all your orders on your customer number. The stuff that I've ordered and even canceled are still available.
     
    farelli09, Aug 2, 2007
    #7