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    Boxing Time

    Discussion in 'Dell' started by d4551, Apr 20, 2010.

  1. d4551

    d4551 Notebook Guru

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    Howdy!

    I thought I'd just ask because I couldn't find anything pertaining to my question that is recent. So my computer has been as followed:

    4/11/10 - Kitting
    4/12/10 - Kitting
    4/13/10 - Build
    4/14/10 - Build
    4/15/10 - Build
    4/16/10 - Build to Boxing (11PM CST)
    4/17/10 - Boxing
    4/18/10 - Boxing
    4/19/10 - Boxing

    How much longer am I looking at for boxing? I know they have to fly this to Nashville and then send it to FedEx but... 5 days? Come on! Any ideas to get a clear ETA from a Dell agent would be great, mine has never had an estimated arrival time and this final stage is bugging me to bits!

    -D4551
     
  2. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

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    Boxing is 3-5 days before it is shipped.
     
  3. d4551

    d4551 Notebook Guru

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    So tomorrow would be day 5, do you think I would have tracking information by that time?
     
  4. Live2ride883

    Live2ride883 Notebook Consultant

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    Mine has shown "In Production" for the last 3 weeks....

    I hope you get your tracking number soon.
     
  5. beelsr

    beelsr Notebook Consultant

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    my M17x arrived today and it was in boxing for a few days. My wife says that "boxing" really means "quarantine" to make sure the aliens in the computer are all OK. "A hat? Who would actually wear that dorky thing?"

    My theory is that boxing is really the time it takes to ship from China to the Fed-Ex facility in Nashville/Lebanon, TN and get the domestic shipping label slapped on it. The box has the service tag, order #, etc... on a separate label so I can image an easy process to throw the boxes on a line and have a scanner read the info and then slap a shipping label on the box at the other end where it gets directly loaded on a fedex truck.
     
  6. Dellienware

    Dellienware Workstations & Ultrabooks

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    how did you find out the process in such detail?? which number did you call??
     
  7. sk2609

    sk2609 Notebook Consultant

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    800 283 2210 option 4 2 1 1
    US only
     
  8. ElieW

    ElieW Notebook Enthusiast

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    Thanks for that info! Been trying to find it! My laptop is still in build phase. It was supposed to ship today, but now they say it will ship tomorrow. I'm not sure I would believe that given that boxing can take a few days.
     
  9. ElieW

    ElieW Notebook Enthusiast

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    Even Stranger...my ship date is delayed 1 day, but EDD was made earlier by 1 day. This would mean only a few hours for the boxing stage. Will let you know.
     
  10. sk2609

    sk2609 Notebook Consultant

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    what happened?