Bough Dell refurb, online system check says 3yr Completecare

Just received a refurb XPS m1330, when I enter the system identifier on Dell's website, it says that I have a three year completecare warranty. Does that actually come with this computer or was that just something the prior owner bought and when he or she returned it, should've been or will be removed?

Thanks

 

Probably belonged to prior owner if you did not pay for it they will not recognize it, I tried that on my 1210 and they just said that the information took a while to get updated.
jim

 

I think it's worth checking with Dell. On the Dell outlet in Canada, prices vary for open-box items, depending on the length of warranty associated with the product. This is is a selling point. You may have paid for Completecare when you bought the computer.

 

I didnt know there was a dell outlet canada, whats the url? i can't seem to find one.

 

http://dfsdirect.ca/index.cfm

 

Are you sure you didn't buy it with the complete care in it and not realizing it?

 

no, pretty sure the specs just said 1yr warranty

 

No way! Check with Dell again!

 

this is what entering the system tag pulls up under warranty:
Complete Care DELL 12/26/2007 12/26/2010 1055
Next Business Day Support BSC 2/1/2008 2/1/2009 362
Next Business Day, Includes Nights/Weekends DELL 12/26/2007 12/26/2008 325
Next Business Day, Includes Nights/Weekends DELL 12/27/2008 12/26/2010 729
Technical Support - Phone Assistance DELL 12/26/2007 12/26/2008 325
Technical Support - Phone Assistance DELL 12/27/2008 12/26/2010 729
XPS Technical Support DELL 2/1/2008 2/1/2009 362

This was the purchase order:
1 U7231 Base,Notebook,Core Merom T7500,M1330 $1554.27
1 3E476 Information,Equipment $0.00
1 JM295 Module,Adapter,Alternating Current,65W,Delta - Ac Adapt World Wide,M1330 $0.01
1 PN039 Module,Assembly,Base,Notebook Discrete Video,M1330 $0.01
1 FW319 Module,Battery,Primary,85W,9C Lithium,Samsung Power Division $0.01
1 YY220 Module,Card,Network,4965 Inspiron,Most Of World 1 $0.01
1 RN536 Module,Card,Network,Bluetooth 355,Thurman And Uma,Dell Americas Organization $0.01
1 TP599 Module,Cover,Liquid Crystal Display,Red,.3M,Light EmittingDiode,M1330 $0.01
1 MG952 Module,Dual In-line Memory Module,4G,667MHZ,2X2G $0.01
1 JM048 Module,Dvd+/-rw,8X,Ide 9.5,M1330 $0.01
1 K2967 Module,Information,Software, Internet Service Provider, AOL 8.0,DAO,ARB $0.01
1 K2972 Module,Information,Software, Internet Service Provider,AOL,PRI-OOBE $0.01
1 RU245 Module,Keyboard,86,US-ENG Single Pointing,Dell Americas Organization $0.01
1 DX476 Module,Label,Intel,Notebook Centrino Mobile Technology Santa Rosa Merom $0.01
1 DR464 Module,Label,Microsoft,WindowsVista Os,Premium,Inspiron $0.01
1 MM350 Module,Liquid Crystal Display 13.3WX,Light Emitting Diode TMD,M1330 $0.01
1 RR375 Module,Liquid Crystal Display Light Emitting Diode,Camera Dummy,M1330 $0.01
1 MX059 Module,Liquid Crystal Display Notebook,Red,Dummy,M1330 $0.01
1 CN819 Module,Media,Digital Video Disk Drive,Resource Dvd XPS-M1330 $0.01
1 XK189 Module,Palmrest Magnesium-Alloy,W/FPRDR M1330 $0.01
1 PU575 Module,Remote Control Notebook,Mobile 2008 $0.01
1 83022 Information,Stand Not Factory Install $0.01
1 UK225 Module,Solid State Drive,64 Serial Ata,2.5,Samsung,INS $0.01
1 TK051 Module,Software,Adobe,Acrobat Reader,8.1,English $0.01
1 FT222 Module,Software,America On Line,Factory Install,English United States $0.01
1 JP927 Module,Software,DELL-WELCOME Transactional Line Of Business $0.01
1 MM281 Module,Software,DSPRT-CTR,1.0 $0.01
1 NX186 Module,Software,DSPRT3.4 Gteck0,Dimension,Inspiron $0.01
1 FK244 Module,Software,DT-ICLNR Dell Americas Organization $0.01
1 WK528 Module,Software,GOOGLE,Search Consumer $0.01
1 UP102 Module,Software,Dell Media Direct,3.3,THURMAN $0.01
1 XM544 Module,Software,PC-RESTORE Transactional Line Of Business $0.01
1 XM387 Module,Software,Roxio,Creator Dell Edition,9.0,TransactionalLine of Business $0.01
1 UN078 Module,Software,Windows Vista Os,Hypertext Markup Language GUIDE,World Wide $0.01
1 PU870 Module,Software,VU32,Digital Video Disk Drive,England,DAO $0.01
1 DR146 Module,Software,VU32,Inspiron English,Dell Americas Organization,No Docs/diskettes $0.01
1 PN175 Module,Software,Works,8.5 English $0.01
1 XW606 Service Install Module Software,Inspiron,XPS-M1330 $0.01
1 HR824 Ship Group,Notebook,United States,XPS-M1330,Dell AmericasOrganization $0.01
1 412-0360 Soft Contracts - Banctec $0.00
1 950-3337 1 Year Limited Warranty $0.00
1 950-9797 No Warranty, Year 2 and 3 $0.00
1 960-8710 Warranty Support,Initial Year $0.00
1 983-3700 Type 3- Third Party At Home Service, 24x7 Technical Support, Initial Year $0.00
1 986-5859 Thank you for choosing a Limited Warranty and Service Contract $0.01
1 987-6347 Dell Hardware Warranty PlusOnsite Service, Initial Year $0.00

 

you have a 1 year warranty
1 950-3337 1 Year Limited Warranty $0.00
1 950-9797 No Warranty, Year 2 and 3 $0.00
1 960-8710 Warranty Support,Initial Year $0.00
1 983-3700 Type 3- Third Party At Home Service, 24x7 Technical Support, Initial Year $0.00

 

yeah, i know that's what I bought. Just haven't updated the online warranty checker as the prior owner returned this