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    Battery not identified

    Discussion in 'Dell' started by Zelrith, Sep 19, 2008.

  1. Zelrith

    Zelrith Newbie

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    I just opened up my new studio 15 and on bootup it says the battery cannot be identified and will not charge. Anyone know how to fix this?
     
    Zelrith, Sep 19, 2008
    #1
  2. nhbound20

    nhbound20 Notebook Consultant

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    That is an odd problem. A long time ago I remember seeing a laptop that shipped with a clear plastic tape over the contact points (which prevented charging until removal). I would check that, but I don't know why the computer would say that it can't identify a battery. That's weird. Good luck.
     
    nhbound20, Sep 19, 2008
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  3. elijahRW

    elijahRW Notebook Deity

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    Call Dell and ask them. Maybe you'll need a new batt.
     
    elijahRW, Sep 19, 2008
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  4. eesh72

    eesh72 Notebook Consultant

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    Same thing happened to me after about a month. Dell sent me a new adapter and everything is now fine.
     
    eesh72, Sep 19, 2008
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  5. Zelrith

    Zelrith Newbie

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    I updated the bios and everything is fine

    Thanks for the tips!
     
    Zelrith, Sep 19, 2008
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