The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Battery level only showing 93% on my new laptop!

    Discussion in 'Dell' started by clrntsqueak, Apr 14, 2008.

  1. clrntsqueak

    clrntsqueak Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    15
    I just received my new Dell Inspiron 1525 last week and the battery is only showing a 93% charge! I've only used it once just to test how long I can get out of it.

    Should I ask Dell to replace the battery? Will they? I think this is unacceptable for only one use!

    Thanks!

    Also, can I just email them about this if I choose to pursue it? I'd rather not talk to Indian support. Thanks again. :)
     
    clrntsqueak, Apr 14, 2008
    #1
  2. Lithus

    Lithus NBR Janitor

    Reputations:
    5,504
    Messages:
    9,788
    Likes Received:
    0
    Trophy Points:
    205
    Run it through a full charge/discharge cycle and follow the battery guide.
     
    Lithus, Apr 14, 2008
    #2
  3. clrntsqueak

    clrntsqueak Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    15
    I did follow the battery guide. I discharged the battery to 20% then charged it. Now it's showing only 93%. :-\
     
    clrntsqueak, Apr 14, 2008
    #3
  4. kegobeer

    kegobeer 1 hr late but moving fast

    Reputations:
    836
    Messages:
    3,682
    Likes Received:
    0
    Trophy Points:
    105
    Contact Dell. I suggest trying the online chat.
     
    kegobeer, Apr 14, 2008
    #4
  5. clrntsqueak

    clrntsqueak Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    15
    I emailed them. I was very firm but also polite. I told them that this is unacceptable. If the email doesn't work I'll chat... if that doesn't work I guess I'll have to call.

    Thanks!
     
    clrntsqueak, Apr 14, 2008
    #5
  6. dereileak

    dereileak Notebook Enthusiast

    Reputations:
    0
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    5
    where are you checking the battery levels, in the taskbar, or a gadget in the sidebar?
     
    dereileak, Apr 14, 2008
    #6
  7. clrntsqueak

    clrntsqueak Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    15
    In the taskbar. And Fn+F3.
     
    clrntsqueak, Apr 14, 2008
    #7
  8. nizzy1115

    nizzy1115 Notebook Prophet

    Reputations:
    2,557
    Messages:
    6,682
    Likes Received:
    1
    Trophy Points:
    205
    Unplug the power supply and plug it back in.
     
    nizzy1115, Apr 14, 2008
    #8
  9. clrntsqueak

    clrntsqueak Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    15
    Well. Dell is sending me a replacement battery. Great response time and support!

    Hopefully this new battery will be better off. :)
     
    clrntsqueak, Apr 14, 2008
    #9
  10. alexzeon

    alexzeon Notebook Evangelist

    Reputations:
    17
    Messages:
    358
    Likes Received:
    0
    Trophy Points:
    30
    Make sure you are not getting the refurb replacement. First I got a refurb one and I called Dell to complain for that...finally I got a NEW one while I could also keep the refurb one lol
     
    alexzeon, Apr 14, 2008
    #10
  11. clrntsqueak

    clrntsqueak Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    15
    Woah! Thanks for that warning!! How would I be able to tell if I got a refurb? There's NO way I'll settle for a refurb.
     
    clrntsqueak, Apr 14, 2008
    #11
  12. deathstick

    deathstick Notebook Evangelist

    Reputations:
    34
    Messages:
    395
    Likes Received:
    0
    Trophy Points:
    30
    I believe it will either say in your receipt or there will be a sticker on the battery. They are required to tell you when it is not a new product.
     
    deathstick, Apr 14, 2008
    #12
  13. clrntsqueak

    clrntsqueak Notebook Guru

    Reputations:
    0
    Messages:
    61
    Likes Received:
    0
    Trophy Points:
    15
    Thanks, deathstick. :)

    Alexzeon, what did you have to go through to get Dell to give you a brand new battery? And I wouldn't mind being stuck with two batteries. Haha.
     
    clrntsqueak, Apr 14, 2008
    #13