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    Backlight bleeding - WXGA vs. WXGA+

    Discussion in 'Dell' started by Vingard, Aug 21, 2007.

  1. Vingard

    Vingard Notebook Consultant

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    Just received my Vostro 1500 today. The screen is an AUO WXGA with TrueLife and the backlight bleeding is causing me untold amounts of irritation.

    Here's a photo (dimly lit room; and for those photographically inclined - 1/8s f5.6 ISO800):
    [​IMG]

    Viewing angles for the various displays are (supposedly) as follows:

    Horizontal viewing angle:
    • WSXGA+ +60/-60
    • WXGA+ +40/-40
    • WXGA +40/-40
    Vertical viewing angle
    • WSXGA+ +40/-50
    • WXGA+ +30/-30
    • WXGA +15/-30

    This can be confirmed on Dell's website:
    http://www1.euro.dell.com/content/learnmore/learnmore.aspx/hmc_screen_inspn_nb?c=uk&l=en&s=bsd&~lt=popup&ref=CFG

    So is there any evidence that, on average, WXGA+ displays are showing less backlight bleeding than the WXGA displays?

    If this is indeed the case, I'm going to ask Dell to send me a WXGA+ instead... my eyes and brain have made their intentions quite clear - persistent headaches and feelings of annoyance until the matter is resolved!
     
    Vingard, Aug 21, 2007
    #1
  2. zfactor

    zfactor Mastershake

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    unless you cancel get a refund and completely re-order you can not get a different screen.. i was on the phone with dell yesterday for near 4 hours total about the same screen... trust me they hate me..... they said there is not way to get a different resolution unless i re-order which kills my deal.. it would cost me almost 400$ more to change my order NOT INCLUDING THE price difference of the newer screen. they said they can not and will not match the price from when i bought it.. all i got was a "sorry" and this was a dell case manager that called me back.. they told me the only step higher is corporate..
     
    zfactor, Aug 21, 2007
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  3. BJX

    BJX Notebook Consultant

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    Yuck. How can they not do anything? Alienware replaced my screen which was just like that without any questions asked. Should be coming back tomorrow.
     
    BJX, Sep 7, 2007
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  4. biohzrd

    biohzrd Notebook Enthusiast

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    I have to wonder if there isn't a way to open the LCD casing up, and put some electrical tape between the actual LCD and the backlighting to fix the problem.
     
    biohzrd, Sep 7, 2007
    #4
  5. Tex1ntux

    Tex1ntux Notebook Consultant

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    They'll replace a screen, they just won't let you upgrade/change it without re-ordering.
     
    Tex1ntux, Sep 7, 2007
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  6. shadou

    shadou Notebook Consultant

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    That's about the same light leakage I have on my SEC. Considering the grainy AUO I received as a replacement (still with light leakage) I think I may just live with it, or ask for another replacement.

    I think the only options available is to send it in for a "repair" or ask for a replacement to be shipped to you.
     
    shadou, Sep 8, 2007
    #6