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    BSOD: Bad Pool Header (3month old studio)

    Discussion in 'Dell' started by walletclan, Feb 6, 2009.

  1. walletclan

    walletclan Notebook Enthusiast

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    Mind you this is a 3 month old Studio 15. Specs in signature.

    So my wife was cruising the internet and she said the computer started freezing up. So I told her to restart.

    When I restarted the computer I received the BSOD saying "Bad_Pool_Header". I tried booting in safe mode, last good boot, tried memory test, and system restore. Every time I would get the blue screen.

    So I called Dell and we booted in Diagnostic mode (hold down "Fn" and power on). The test gave me the following error:

    Error Code: 1064
    MSG: Hard Drive 1 test unsuccessful, error code 2000-1064, status 70:

    I told the rep that and he immediatly said he was send a new hard drive.

    What I would like to know is if there is any way that I can recover any data on my HDD? I have done a backup not too long ago, but I will still loose some stuff.

    Any advice or comment.
     
  2. Gazza_DJ

    Gazza_DJ Notebook Consultant

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    Can you tell us the exact STOP code?
     
  3. walletclan

    walletclan Notebook Enthusiast

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    I will have to get that. I am not at home. I can post later. The problem is the blue screen disappears quickly and i cant write the stuff down quick enough
     
  4. Gazza_DJ

    Gazza_DJ Notebook Consultant

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