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    BSOD every shutdown/restart with m1330

    Discussion in 'Dell' started by mcchea, Mar 13, 2008.

  1. mcchea

    mcchea Notebook Consultant

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    I recently followed the 'Dell Vista Laptop Reformat and Bloatware Removal Guide', but had no clue how to do step 3, with the partitions. I think I did both or something. Well anyways my recovery drive is missing now and the extra disk space from it went into my C drive. Every time i shutdown or restart my XPS, i always get a BSOD about physical memory dump. I'm thinking it had to do with the partitions part, as I don't think i did that part right. Any help on how the reformat it again removing all bloatware to fix this problem?
     
    mcchea, Mar 13, 2008
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  2. darthsat

    darthsat Notebook Deity

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    When you go to reformat again, be sure to install the Intel Matrix Storage Driver from a USB drive. Just before Vista installs, there will be a button for Load Driver. Have the Intel Matrix Storage Driver on a USB drive and install it by clicking that button. Then install vista.

    About the partitions, you may have accidentally deleted the 10GB recovery partition. I don't believe there is any way to get that back if already deleted. But it is not a big loss, because you can always recovery your machine by using the Vista disc and the accompanying drivers for your machine.
     
    darthsat, Mar 13, 2008
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  3. mcchea

    mcchea Notebook Consultant

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    I have no clue how to add that driver onto the USB drive or how to install it before vista installs. When would that button come up? I don't remember seeing it last time, but probably missed it.
     
    mcchea, Mar 13, 2008
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  4. darthsat

    darthsat Notebook Deity

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    First, save the Intel Matrix Storage Manager Driver to a USB flash drive (you can download it from the dell support website for your specific notebook) . After that, begin the reformatting steps in the Reformatting thread at the top of this Dell forum. When you get to step 7 in that procedure, the same window that has the buttons about partitions will also have a button called "Load Driver."

    So once you boot with the Windows Vista disc:

    1. Format the drive desired.
    2. After it formats the drive, there will be a button that says "Load Driver". Click it and then find the Intel Matrix Storage driver that you saved on your USB flash drive. One you find the folder in the USB drive, install the Intel Matrix Storage Manager driver to that newly formatted drive.
    3. Start the vista installation.
     
    darthsat, Mar 13, 2008
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  5. mcchea

    mcchea Notebook Consultant

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    Thanks much! Will try tonight.
     
    mcchea, Mar 13, 2008
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