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    Automated Updates for Canada

    Discussion in 'Dell' started by vb66, Aug 13, 2007.

  1. vb66

    vb66 Notebook Enthusiast

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    Does anyone know if there is a phone number that you can call to check the status of your order for Canadian orders? I see that the US has one and was wondering if Canada had a similar #?
     
    vb66, Aug 13, 2007
    #1
  2. tonywan

    tonywan Notebook Enthusiast

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    there is a number for canada, but it isn't automated.
     
    tonywan, Aug 13, 2007
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  3. az_blizard

    az_blizard Notebook Consultant

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    Call Support...800-847-4096 press 1-2-1 then when the girl answers you can check the status for your order... its not automatic though and you need your order number and shipping address before they'll disclose information

    rep? :D :p
     
    az_blizard, Aug 13, 2007
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  4. ATR90

    ATR90 Notebook Evangelist

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    But the reps can't tell you which specific stage of production your order is in.
     
    ATR90, Aug 13, 2007
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  5. vb66

    vb66 Notebook Enthusiast

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    Thank you!
     
    vb66, Aug 13, 2007
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  6. vb66

    vb66 Notebook Enthusiast

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    So I just called the number and after waiting on hold for 35 minutes the lady told me my order has been delayed for a third time:
    ESD 1 Aug 6
    ESD 2 Aug 17
    ESD 3 Aug 21
    ESD 4 Aug 30

    AND I've been unable to get any freebies or compensation from dell for my troubles. AHH!
     
    vb66, Aug 13, 2007
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  7. tonywan

    tonywan Notebook Enthusiast

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    Dell Canada doesn't give out a thing, no next day shipping, no credit, no upgrades, nothing.
     
    tonywan, Aug 13, 2007
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  8. vb66

    vb66 Notebook Enthusiast

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    That's what I'm realizing after several tries. Frusturating as heck! lol
     
    vb66, Aug 13, 2007
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  9. ATR90

    ATR90 Notebook Evangelist

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    Are you serious? What did you order? I ordered the Inspiron in my sig on the 1st of August and estimated delivery is the 20th of Aug.
     
    ATR90, Aug 13, 2007
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  10. Les

    Les Not associated with NotebookReview in any way

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    Dell Canada does give out upgrades, lots of them. We have been over this a few times and I know there is an article somewhere here that people keep writing me back and saying thank you about.

    http://forum.notebookreview.com/showthread.php?p=2275660#post2275660

    Now...as for the CSR. I found out this. Some CSRs have access to a computer program in Dell called DOBS. If you get the right CSR, they can tell you exactly where your system, what part its waiting for and when its expected to be done. I just found this out yesterday.
     
    Les, Aug 13, 2007
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  11. chuck232

    chuck232 Notebook Deity NBR Reviewer

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    We definitely do get upgrades in Canada. I can vouch for that as well, although not to extent of flamenko.

    Hey flamenko, whatever happened to giving one to your son?! You greedy bas..... ;)
     
    chuck232, Aug 13, 2007
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  12. vb66

    vb66 Notebook Enthusiast

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    my specs are in my sig now
     
    vb66, Aug 14, 2007
    #12