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    Are the Dell warranties worth it?

    Discussion in 'Dell' started by 3gr8kds, Jun 21, 2007.

  1. 3gr8kds

    3gr8kds Newbie

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    I'm purchasing a Dell E1505 notebook with 2gb. I was questioning whether anyone thinks the warranties are worth it? Background- they offer free a 1yr lmtd warranty where if the laptop has something wrong for a year you have to send it back to fix it.

    Or 1yr ltd warranty with in-home service and calls and parts for $70 for 1 year . It can go all the way up to 4years of service for $340 and you get $75 Dell dollars.

    And, they also offer Accidental Damage which includes if something should drop on the laptop , you drop it, or theft. It's $119 a year.

    You cant buy 1 year of 1 and 3 or 4 of another for example They must be =.
    ie... 1yr in home service and 1yr accidental damage for a total of $189

    My situation: for at home use, light gaming for kids 6,10 or 12 only at the desk (hopefully). emails, pictures, travel with me to another room, travel in car occasionally

    Would it be worth it or not? Thank you
     
  2. cobalic

    cobalic Notebook Evangelist

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    IMO, if you have kids, get the accidental warranty. For like 10 years.
     
  3. burningrave101

    burningrave101 Notebook Deity

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    That will be a decision that you'll have to decide based on how you feel about the possibilities of the laptop getting damaged. If younger children will be using it quite a bit then you might wanna think about the accidental coverage. I never upgrade to the in-home service myself since outside of maybe like the motherboard Dell will usually let the end user replace the part themselves and they just send out the new one. That would pertain mostly to someone used to working with computers though. My suggestion to you would be to base the warranty on how long you plan on keeping the laptop and how long you can go without the laptop in case you need to send it in for repair.
     
  4. lskeys

    lskeys Notebook Consultant

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    If you buy a Dell, you need any kind of warranty you can get. The quality of Dell machines are not that good.
     
  5. ejb

    ejb Newbie

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    ^ second this. mine fell apart at 1.001 years, right after warranty. it was almost as if it was timed.


    HP in the mail, you want a dell its all yours
     
  6. net_xport

    net_xport Notebook Geek

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    I have purchased warranties from dell before. My answer is a big fat NO!!! If i were you, i just get the mail in instead of the at home service. You are aware that the technicians they sent out to your house to fix your computer is 3rd party right? And that technicians can be anyone but dell technicians. However, the mail in service goes directly to Texas where dell facilities are. If you do get warranty, just remember, its not covered for every accidents/mistakes. You could be just wasting more money. Up to you. If you asked my opinion, i do not think it's wise for any 6, 10 or 12 years old around any laptop. Consider a desktop.
     
  7. killer23d

    killer23d Notebook Geek

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    My M1210 is problematic in 3 months. They couldn't find out what's wrong. So they built a new machine for me.

    I would get the longest warranty possible.
     
  8. wearetheborg

    wearetheborg Notebook Virtuoso

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    Dont forget to get an extra year free, see my sig
     
  9. lemur

    lemur Emperor of Lemurs

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    I've had one experience with at-home service and was very satisfied. It is true that the technician was not a Dell tech but he did not hide that fact. He told me so right off the bat and gave me his business card which clearly showed who employed him. Still, he was able to replace my motherboard. (Truth be told, this is something I could have done myself if not for the fact that I would have voided my warranty doing so. So this ain't brain surgery.) I got my problem fixed. Not only that but I was able to schedule the tech's visit on a day and at a time that suited me. My motherboard problem was intermittent and by being careful I was able to use my computer right up until the time the tech came to fix it. So the only time I lost was: when I diagnosed the problem + time spent on the phone with Dell + actual repair at home. We're talking half a day at most.

    If I had to send the computer to Dell, I would have lost at least 3 days of productivity. I could one day for the computer to get there, one day for fixing and one day to get back. And I think that's an optimistic estimate.
     
  10. jimmy_simms

    jimmy_simms Notebook Consultant

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    All business notebooks usually come with 3 years warranty, most makers do this standard these days. And for home computers to have this I think is great

    But comments stating "If you buy a Dell, you need any kind of warranty you can get. The quality of Dell machines are not that good."

    Well that is rubbish, not true, and really not a comment worth taking notice of, but seems to been thrown around alot by people here who simply want to bash Dell for no other reason than to be spiteful, most likely bored.

    You buy exteneded warranties if you have a tendancy to carry it around alot and it may get knocked about, or simply for peice of mind. NOT because they are poor quality.
     
  11. mtor

    mtor Notebook Deity

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    I always get accidental coverage you never know when you might drop coffe or soda into it.
     
  12. thejedimaster

    thejedimaster Notebook Consultant

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    It depends and it can happen with anything. My kid was using headphones when the other came, tripped on the wire, and brought the whole laptop down and my other kid smashing to the ground, it was pretty funny...he wasn't hurt.