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    Are Replacements BRAND NEW systems or Refurbished??

    Discussion in 'Dell' started by val23, Oct 20, 2007.

  1. val23

    val23 Notebook Consultant

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    Hey all,
    Just curious if the replacement systems they send are BRAND NEW or if they're refurbished........ and is there even a way of knowing?

    THANKS!
     
    val23, Oct 20, 2007
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  2. Eleison

    Eleison Thanatos Eleison

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    There is probably no way of knowing, but replacements from most companies are GENERALLY brand new unless brand new is no longer available.
     
    Eleison, Oct 20, 2007
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  3. Les

    Les Not associated with NotebookReview in any way

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    Replacements are brand new in the first 30 days with Dell and refurbs thereafter by the computer. You can get a brand new outside of the 30 days but it has to be approved and the program adjusted to reflect the brand new replacement.

    Refurbs are obvious. They have refurb stamped on their parts, body and box.
     
    Les, Oct 20, 2007
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  4. sleey0

    sleey0 R.I.P. AW Side Topics

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    Yup, new system exchanges are brand new while completecare claim system exchanges are usually refurbs but can sometimes be new systems.

    As flamenko said, the refurbs will come with a big red REFURBISHED sticker on the bottom of the chassis.....
     
    sleey0, Oct 20, 2007
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