Anyone have a replacement shipped to them? How long did it take?

They told me within 9 days, with next-day shipping. How long did it take you guys?

 

I was told it would take 3-5 business days, after 4 days I called and they promised it would ship the next day, the next day I called and they said it had shipped and was on it's way to the DHL depot, 2 weeks later I received an order has shipped e-mail and receive it at my doorstep with next business day shipping. So, took my 2 1/2 weeks <_<

Stupid Dell Indians didn't know what they were talking about when they said when it would ship, or that it DID ship. I proceeded to call the next 2 weeks and they said they were experiencing delays. I think that's the only thing their teleprompter knows how to say anymore, DELAY!

 

When was this, hopefully there aren't as many delays anymore.

 

The order delays have only gotten worse since...

 

I highly doubt that

 

promised 3-5 day shipping.. if i don't get it tomorrow i'm going to call and ask for a supervisor..

 

Ah, hopefully it ships in less than 9 days! At least I have next day shipping.

 

bump .....

 

You don't need to believe me if you don't want, you asked a question and I'm telling you how it is (at least WAS, for me). Don't even bother calling, they can't do anything...demand a supervisor all you want, they still can't do anything...

It's a replacement system, and already has the highest build priority...and they won't have any better information <_<

 

I didn't mean to sound like a d1ck, lol.

 

Still waiting on my 1330 XPS replacment but they have been recalled

 

Yeah, I wish they would have given me some kind of tracing number so I can check when it ships.

 

bump .....

 

I got my 1420 replacement in 3 days, but this was a month ago, when there were little delays.

 

Not bad ...

 

Yeah, I was also promised 3-4 days. I don't think that's going to happen though. Do they have a "Dell Purchase ID" or a "order number" for the replacements? I would like to track the order status.

 

i gues sit depends whether a new replacement or refurbished replacement will be sent. refurbished takes time. new is 5 business days most likely
you'll be sent new replacement if you're within dell's 21 total satisfaction period.

 

Refurbished? I called the Dell rep a few days ago, and they told me that if you are sending back a new system, it will be replaced by a new system. So hopefully, we all will be getting new systems.

 

Mine better effing be NEW

 

the delays have gotten alot worse, I wouldnt expect it in 9 days

 

Being that I waited a month for my laptop, and now people are ordering now with est. ship dates of 8/7, i'd say the delays are alot better.

 

i had vostro 1400 replacment and i got it in 4 business days, but i dont think its new. i mean it looks new and everything, but it was a bit too fast. they "ordered" the replacment on wednesday and it was shipped out on friday. i thought they ship on mondays from malaysia lol... so far, i am happy with this refurbed vostro, altho the space bar is uneven and some other minor problem. i shoulda kept my old vostro ><
my old vostro got 3.7 on vista testing, this replacment got a 3.6 lol. =(

 

don't you have the option to keep the old laptop and send back the replacement laptop if the replacement laptop is worse?

 

Probably, if my replacement is a refurb, they're both going back.