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    Anyone ever experience this?

    Discussion in 'Dell' started by Zydan, Jul 25, 2007.

  1. Zydan

    Zydan Notebook Evangelist

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    So I called Dell's Auto service this morning to check the status of my order which has an estimated ship date of tomorrow.
    I put in my order number and the automative system tells me my order has shipped and to check later for a confirmation number, so of course I'm all happy and excited.
    So a little later I get on the website to see about a tracking number and it still says in production.
    I call back to the auto system and now it also says it's currently in production in the build stage.
    I know it's possible that I entered the incorrect account number this morning, but just seemed like it was a big quincidence that who ever's order I entered shipped this morning with no tracking number yet....I guess it is possible though.
    /sigh - Now i'm dissappointed~ Weeehhhhhhhhhhhh! :(
     
  2. Gautam

    Gautam election 2008 NBR Reviewer

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    Try online again periodically. I am sure the online system is synched with the phone system.
     
  3. xkalibur

    xkalibur Notebook Guru

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    whats this automated number, does it work for the dell small business orders?
     
  4. Zydan

    Zydan Notebook Evangelist

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    I'm sure it does~
    I'm still in build stage with estimated shipping date of tomorrow.
    Future of getting my 1520 on time is looking quite the opposite of good.
    Oh well. What ya gonna do!
     
  5. EP2007

    EP2007 Notebook Consultant

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    My online status showed "In Production" a few days after the unit was shipped... I think it changed to Shipped the day before I got my 1520 :rolleyes:

    I would try the online chat that dell offers and get someone to give you details.