The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Any idea why the audio isn't working on my D420...

    Discussion in 'Dell' started by Chris52, Mar 13, 2007.

  1. Chris52

    Chris52 Notebook Enthusiast

    Reputations:
    0
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    5
    I just got a scratch and dent(what a joke, I was barely able to find anything wrong with it) D420 from the dell outlet. The audio doesn't work. I tried reinstalling the drivers and that did nothing. Any ideas? Also, does the Windows XP cd from Dell contain all of the crap that comes preinstalled?
     
    Chris52, Mar 13, 2007
    #1
  2. Greg

    Greg Notebook Nobel Laureate

    Reputations:
    7,857
    Messages:
    16,212
    Likes Received:
    58
    Trophy Points:
    466
    Also, does the Windows XP cd from Dell contain all of the crap that comes preinstalled?

    Since it is a business laptop, you aren't going to find the usual bloat preinstalled. The image should be pretty clean, but you may have to uninstall one or two business related utilities if you don't want them.

    The audio doesn't work. I tried reinstalling the drivers and that did nothing. Any ideas?

    Not too sure about this one...did you try toggling mute a few times? What about the BIOS? Any settings in there that could affect the speakers? Can you get the laptop to even make a system beep (thing a really annoying...deep)? Do the drivers properties show that everything is working or do they indicate a problem?
     
    Greg, Mar 13, 2007
    #2
  3. Chris52

    Chris52 Notebook Enthusiast

    Reputations:
    0
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    5
    Since it is a business laptop, you aren't going to find the usual bloat preinstalled. The image should be pretty clean, but you may have to uninstall one or two business related utilities if you don't want them.

    Well it had 51 processes when I first booted it.

    The driver properties show that everything is working properly. I'll check out the BIOS soon. Thanks for the quick reply. ^_^
     
    Chris52, Mar 13, 2007
    #3
  4. hbomb174

    hbomb174 Notebook Evangelist

    Reputations:
    64
    Messages:
    602
    Likes Received:
    0
    Trophy Points:
    30


    haha its a dell, did u expect any less?
    check device manager, driver verifications, and ultimately the retarted tech support (except ask to be transferred to a higher level person immediately, don't waste more time with the lower level)
     
    hbomb174, Mar 13, 2007
    #4
  5. Chris52

    Chris52 Notebook Enthusiast

    Reputations:
    0
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    5
    Well it works with headphones. Looks like the internal speaker is the problem.

    EDIT: I just ran the diagnostic test in the beginning and it did beep.
     
    Chris52, Mar 13, 2007
    #5
  6. shaheenarshan

    shaheenarshan Notebook Deity

    Reputations:
    140
    Messages:
    1,072
    Likes Received:
    0
    Trophy Points:
    55
    seems to me like more of a hardware related problem than software but cant be too sure bout it though if you are unable to figure it out by yourself i also suggest calling customer support as stated above
    all the best
     
    shaheenarshan, Mar 13, 2007
    #6