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    Advice on returning laptop

    Discussion in 'Dell' started by blindpan, Aug 28, 2008.

  1. blindpan

    blindpan Notebook Consultant

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    I just recently purchased a laptop from Dell, but after inspecting it, I am thoroughly unhappy with it. Will I have any trouble asking customer service to give me a refund, or even exchange for a different product?
     
    blindpan, Aug 28, 2008
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  2. houstoned

    houstoned Yoga Pants Connoisseur.

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    i would not wait, and call dell immediately, if u are unhappy with yur product. do not let the 21-day return period come around. it'll help u avoid alot of unnecessary headaches.

    call them and let them know, firmly, why u are not happy with yur product.

    i'm pretty sure they will not allow an exchange for another product. u will have to get yur refund and reorder. hope everythin works out for ya.
     
    houstoned, Aug 28, 2008
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