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    Accidental protection question.

    Discussion in 'Dell' started by ucdoc, Sep 18, 2006.

  1. ucdoc

    ucdoc Notebook Consultant

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    Just got the 1705 with 4 year protection.

    What If I spilled coffee into it 3 years and 11 months from now. What will Dell do? will they give me a new computer or wipe the dust off an old 1705 ??

    just wanna now.

    thanks ;) ;)
     
    ucdoc, Sep 18, 2006
    #1
  2. Greg

    Greg Notebook Nobel Laureate

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    i wouldn't be surpirsed if they had SOME parts for the E1705s that were still laying around. i'm sure they keep parts for several years after they retire the notebook.

    if they do not, they will probably provide you with a notebook that closely matches the specs of the original. and probably refurbished.

    someone else know more?
     
    Greg, Sep 18, 2006
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  3. Andrew Baxter

    Andrew Baxter -

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    If the machine is destroyed due to accident and no parts exist/it can't be fixed they offer something of "equivalent" value at that time, which would be the lowest of low budget computers given the age of the notebook at that point, or just the depreciated value of the notebook off of a new purchase I believe.
     
    Andrew Baxter, Sep 18, 2006
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  4. LapQuest

    LapQuest Notebook Consultant

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    My dad had one about like you are talking and did that very thing. Well it was wine. But he sent it in right at the end of the warranty and they replaced the parts and returned it to him. So I do not think you will get a new nice shiny off the showroom model. You may but they keep parts to fix them for a while.

    ;)
     
    LapQuest, Sep 18, 2006
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