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    About my whole system exchange...

    Discussion in 'Dell' started by Percybut, Mar 6, 2007.

  1. Percybut

    Percybut Notebook Consultant

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    DELL decided to replace my system after trying to fix my computer for over 4 times.

    I got my replacement system today. It came with the INTEL integrated GPU, but I had a Go7400 on my old system.

    The new system came with Vista installed. Is this considered meeting/exceeding my old specs?

    Honestly I do not care about the vista thing since I already purchased a copy of vista myself... But the INTEL GPU is much worse than the NVIDIA Go7400 i had :S

    What Can I do now ...
     
    Percybut, Mar 6, 2007
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  2. WackyT

    WackyT Notebook Deity

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    Get with customer support.
     
    WackyT, Mar 6, 2007
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  3. compsavy

    compsavy Notebook Deity

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    I agree they should have not downgraded you from a dedicated to a integrated graphics card. Chat with them and say that that is not what you have ordered
     
    compsavy, Mar 6, 2007
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  4. Andrew Baxter

    Andrew Baxter -

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    That's a $100 downgrade in graphics cards -- not so good, especially if you have a need for it.
     
    Andrew Baxter, Mar 6, 2007
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  5. Sirius_GTO

    Sirius_GTO Notebook Deity

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    thats total bull crap. Don't settle for that and get your whole system replaced without hesitation.

    Keep in mind that a whole system exchange was not a privilege. It's something that they should hold up to on their end of the deal.
     
    Sirius_GTO, Mar 6, 2007
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