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    ARGH! They shipped to the wrong address.

    Discussion in 'Dell' started by S_G, Sep 6, 2007.

  1. S_G

    S_G Notebook Enthusiast

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    Dammit. I've been dying to get my hands on my new Vostro 1500. Immediately after I ordered (not even 30 minutes later), I called back and changed the shipping address. I called twice to confirm this before they shipped it, even before it hit production as well.

    Now, it finally gets delivered today. But to the wrong address. I mean, seriously, how the hell do they manage to forget to ship to the new address after I called to confirm, and they said it was alright. It was originally the same as the billing address, then I changed it.

    They even refuse to reimburse me to have it shipped here, so I have to pay for it out of my own pocket. This is ridiculous. Dell sucks. I'm tempted to return the laptop out of spite and just go for a Compal or something.

    What's the best method to ship a Vostro 1500 from Toronto to Montreal? Preferably something with weekend service, or next day delivery on weekends, since we are now approaching Friday. Xpresspost will apparently cost just under $20 insured, and it says 1 business day, but do they ship on weekends with that service?
     
  2. SideSwipe

    SideSwipe Notebook Virtuoso

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    you called, you changed the address and they confirmed it, they shipped it to the wrong address so they have to pay.

    either take this up with a higher person in dell or return the laptop

    no express service delivers on the weekends
     
  3. einhander

    einhander Notebook Deity

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    usps express overnight delivers on weekends.
     
  4. Duran

    Duran Notebook Consultant

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    hes in canada
     
  5. einhander

    einhander Notebook Deity

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    cross the border and have it deliver to a PO box?