The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    A question regarding statisfaction policy

    Discussion in 'Dell' started by bobnlp, Sep 15, 2007.

  1. bobnlp

    bobnlp Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Hi guys,
    I'm about to receive a m1330 (Factory Outlet). If I didn't like it, is is possible to exchange it with another dell notebook, for example inspiron 1420 during the 21 days satisfaction policy and not to pay the shipping fee to send it back.
     
    bobnlp, Sep 15, 2007
    #1
  2. Weapon X

    Weapon X Notebook Guru

    Reputations:
    1
    Messages:
    55
    Likes Received:
    0
    Trophy Points:
    15
    I think you would have to return it for a refund, then place a new order. My understanding is that the 21 day policy will only pertain to the exact same system.
     
    Weapon X, Sep 16, 2007
    #2
  3. zfactor

    zfactor Mastershake

    Reputations:
    2,894
    Messages:
    11,134
    Likes Received:
    3
    Trophy Points:
    455
    you can not do an "exchange" they will only due "like to like" which mean a 1330 for a 1330. they will not let you do anything else.. you 100% would have to do a full refund and then re-order what you wanted to.. worst case when it arrives if they try to charge you shipping/restocking fees .. call back and come up with something that is now wrong with it... then they will take it back with 0 issues
     
    zfactor, Sep 16, 2007
    #3
  4. bobnlp

    bobnlp Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    Thanks for the responds
     
    bobnlp, Sep 16, 2007
    #4