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    A parting gift from Dell...

    Discussion in 'Dell' started by bluemonkey, Aug 9, 2007.

  1. bluemonkey

    bluemonkey Newbie

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    So, during my chats with Dell CSRs I was offered an upgrade to Next Business Day shipping. As if my experiences with Dell weren't bad enough they where "unable to change the shipping type in time" on my order...so it shipped DHL Ground which is 1-5 business days. Just a parting screw job from Dell :mad: Realistically it is probably only an extra day delay, but it does suck that they didn't honor their word.

    If they offered you a Next Business Day shipping upgrade than you should probably double check that they are making good on their word.
     
    bluemonkey, Aug 9, 2007
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  2. redsox6391

    redsox6391 Notebook Consultant

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    Mine was shipped FedEx Standard Overnight. And they offered me the free Next Business Day shipping. I guess I was just lucky.
     
    redsox6391, Aug 9, 2007
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  3. thevjm

    thevjm Notebook Evangelist

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    When they gave me free next day shipping it was called DHL express or something like that. They gave me next day shipping with my replacement, and they said that it would be UPS who came.
     
    thevjm, Aug 9, 2007
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  4. HCW

    HCW Notebook Deity

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    NEXT day shipping does nothing for you
     
    HCW, Aug 9, 2007
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  5. zfactor

    zfactor Mastershake

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    yep i saw next day on my account and its really 3-5 days
     
    zfactor, Aug 9, 2007
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  6. Becky84

    Becky84 Notebook Guru

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    My next day will hopefully work, it shipped today and fedex is expecting it to be here by 3pm tom.
     
    Becky84, Aug 10, 2007
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  7. bluemonkey

    bluemonkey Newbie

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    *Feeds troll*

    Good boy, such a good little troll. Yes you are...Yes you are. :rolleyes:
     
    bluemonkey, Aug 10, 2007
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  8. Mieske

    Mieske Notebook Enthusiast

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    Well, I wasn't upgraded to NBD by Dell...I actually paid for it at time of order. And they still shipped my 1330 out by DHL Express Ground. But guess what? It got delivered next business day.
     
    Mieske, Aug 10, 2007
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  9. bluemonkey

    bluemonkey Newbie

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    Ya, Mieske I hear what you are saying. Most likely it will be delivered today. However, in the case that it isn't I will be in Las Vegas next week and will miss the delivery. My point is that when they upgrade you to Next Business Day shipping it is value added to your purchase, and you plan around the information they do give you. When they do not keep their word it is not only obviously dishonest...it causes problems when you planned around the original time frame.
     
    bluemonkey, Aug 10, 2007
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