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    A few problems

    Discussion in 'Dell' started by Brienlaw, May 10, 2008.

  1. Brienlaw

    Brienlaw Notebook Enthusiast

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    My m1530 finally came after three weeks but there are a few problems with it..

    1) The keyboard..manual is in FRENCH
    2) Dead pixel near the right edge of the screen
    3) A few troubles with shutting down (I got BSOD)

    Dont get me wrong folks, this is a great computer..just a few problems.

    Heres my question:
    If i send it back in to get a new one, do I have to send this current in to dell first? I really need it for work now and I dont have another computer to work on. It is critical that I have a computer for the next few months!

    Has anyone experienced the process of sending it back in?

    Thanks,

    Brian
     
    Brienlaw, May 10, 2008
    #1
  2. Les

    Les Not associated with NotebookReview in any way

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    Yes. Call them and explain the deficiencies. They will build and send you a new one. Once that arrives you send a system back...simple as that.

    They will even arrange for the return system pickup and courier.
     
    Les, May 10, 2008
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  3. Brienlaw

    Brienlaw Notebook Enthusiast

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    Thanks for the quick reply Les,

    I will call them monday :)

    Brian
     
    Brienlaw, May 10, 2008
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