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    9300 standby problem

    Discussion in 'Dell' started by azntiger1000, Jan 14, 2006.

  1. azntiger1000

    azntiger1000 Notebook Deity

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    hi everyone. my friend's 9300 computer has like this weird standby problem. everytime when he puts his computer to standby, it just immediately turns back on and resumes. does anyone have any idea whats going on? i have no idea to help him.
     
    azntiger1000, Jan 14, 2006
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  2. Amber

    Amber Notebook Prophet NBR Reviewer

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    my guess is that if he hasn't done a reformat, he might have some software that is causing it to resume.

    You might suggest for him to exit as much software as possible including firewalls, virus scanners, etc and see if he has better luck. Might even check task manager to see what all is running.

    Has he updated all of his drivers and windows update?

    SG
     
    Amber, Jan 14, 2006
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  3. Crazy_Person

    Crazy_Person Notebook Consultant

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    If he has a Screen Saver enabled, tell him to turn it off....that might help.

    Also, a lot of hardware components, (especially network cards) have power features called ACPI (Advanced Configuration and Power Interface), which can bring a computer out of standby mode.

    He might try to disable this feature of the network card in Device Manager..

    Also, Microsoft has a tool called Power Management Troubleshooter Tool --->The following link will tell you how to use this tool http://support.microsoft.com/kb/185949/EN-US/...
     
    Crazy_Person, Jan 14, 2006
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  4. azntiger1000

    azntiger1000 Notebook Deity

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    thx people! i'll let him know to see if it helps thx a lot.
     
    azntiger1000, Jan 14, 2006
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