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    5150 hardware design defect

    Discussion in 'Dell' started by wy6688, Apr 18, 2005.

  1. wy6688

    wy6688 Newbie

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    my 15 months 5150 now can't finish BIOS Post and freeze, in 99% times it only display a "-" on screen, no beep, no ctrl+alt+del, no enter bios setup. even I remove all HD/DVD, only have motherboard/video card/keyboard, still the same problem. and it out of warranty.

    I search googles, found lots of 1150/5150/5160 user has the same problem, and even some user group togther to make lawsuit to make dell recall the defected products.

    I email dell technical support and they told me my warranty expired and let me contact
    their repair department for a charged repair. this is dell design defect, not customer
    fault

    possible this 5150 is my last dell if dell can't improve their product reliablity and
    provide customer satification.

    my Toshiba notebook has used 4 years, and I never need call them for repair,
    my fujishu notebook also used 3 yeras, and still in very good condition. only
    the dell 5150 notebook bring me so much trouble, replaced the AC power, and AC
    power cord always slide out, and now completely won't do BIOS POST!

    Being a design fault, as a 5150 users, you will experience the same kind of problem
    eventaully.

    We all don't want dell = cheap but not reliable as a customer, hope dell could
    respect their customer, provide remedy for their design fault.


    Here are some links related with 5150 issue.

    Any suggestion?


    http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=183911#M183911

    http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=175363&view=by_date_ascending&page=1

    http://forums.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=182473&query.id=0#M182473

    http://forums.us.dell.com/supportforums/board/message?board.id=insp_bios&message.id=31097

    http://p068.ezboard.com/bi5150users
     
  2. Brian

    Brian Working at 486 Speed NBR Reviewer

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    Have you tried removing and re-seating the RAM and if that didn't/doesn't work, the CPU?

    Brian

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