my 15 months 5150 now can't finish BIOS Post and freeze, in 99% times it only display a "-" on screen, no beep, no ctrl+alt+del, no enter bios setup. even I remove all HD/DVD, only have motherboard/video card/keyboard, still the same problem. and it out of warranty.
I search googles, found lots of 1150/5150/5160 user has the same problem, and even some user group togther to make lawsuit to make dell recall the defected products.
I email dell technical support and they told me my warranty expired and let me contact
their repair department for a charged repair. this is dell design defect, not customer
fault
possible this 5150 is my last dell if dell can't improve their product reliablity and
provide customer satification.
my Toshiba notebook has used 4 years, and I never need call them for repair,
my fujishu notebook also used 3 yeras, and still in very good condition. only
the dell 5150 notebook bring me so much trouble, replaced the AC power, and AC
power cord always slide out, and now completely won't do BIOS POST!
Being a design fault, as a 5150 users, you will experience the same kind of problem
eventaully.
We all don't want dell = cheap but not reliable as a customer, hope dell could
respect their customer, provide remedy for their design fault.
Here are some links related with 5150 issue.
Any suggestion?
http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=183911#M183911
http://delltalk.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=175363&view=by_date_ascending&page=1
http://forums.us.dell.com/supportforums/board/message?board.id=insp_general&message.id=182473&query.id=0#M182473
http://forums.us.dell.com/supportforums/board/message?board.id=insp_bios&message.id=31097
http://p068.ezboard.com/bi5150users
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Have you tried removing and re-seating the RAM and if that didn't/doesn't work, the CPU?
Brian
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5150 hardware design defect
Discussion in 'Dell' started by wy6688, Apr 18, 2005.