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    1705 Sound Blaster Advanced HD reinstallation issue

    Discussion in 'Dell' started by kyucing, May 23, 2006.

  1. kyucing

    kyucing Newbie

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    Hi, I got the inspiron E1705 with Integrated Sound Blaster Audigy ADVANCED HD Audio. Last night, I reformat the laptop and reinstalled the drivers (following the reformatting guide in this forum). The problem is that I can't install the driver for my sound card. The driver in dell's driver CD is for SIGMATEL STAC 9750 AC97 and that didn't work. The Sound Blaster Audigy CD that they send didn't work either, it said no supported device found.

    On my Hardware profile, it only says "PCI Device" and auto search for the driver yields no result. I also tried support.dell.com, but they don't have the driver for this soundcard, only the SIGMATEL one.

    Does anyone have any experience reformatting with this soundcard? Or any idea what I can try to fix it? Also, would it be fine for me to tell dell that I reformat the drive if i call them? Or maybe they won't help me if i say that?

    Thanks in advance for any help >_< *all stressed*
     
    kyucing, May 23, 2006
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  2. lilredfoxie

    lilredfoxie Notebook Evangelist

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    lilredfoxie, May 23, 2006
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  3. kyucing

    kyucing Newbie

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    great advice =/
    I was really hopeful when I tried it...
    Same result as before though "No supported Device found"
    I'm starting to wonder if its a hardware problem.... But everything was fine yesterday before I reformat. *argh*
    Anyone have any other idea for me to try? =/
     
    kyucing, May 23, 2006
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  4. lilredfoxie

    lilredfoxie Notebook Evangelist

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    lilredfoxie, May 23, 2006
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  5. Acolyte

    Acolyte Notebook Consultant

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    When you reformatted did you reinstall the Sigmatel driver first, and then the Audigy?
     
    Acolyte, May 23, 2006
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  6. mZimm

    mZimm Notebook Evangelist

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    In order for it to work you have to install the Sigmatel driver first, and then installed the Audigy. The Audigy Advanced HD audio is just a software upgrade, and it can't find the audio card to use unless you have your Sigmatel installed.
     
    mZimm, May 23, 2006
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  7. JerryC

    JerryC Notebook Enthusiast

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    Sigmatel first Audgiy next.
    You might need to be connected to the internet, mine had to go to the creative site to validate the key.
     
    JerryC, May 23, 2006
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