1520 Ship Date

My 1520 is supposed to ship tomorrow(7/27), but I called to check the order status and it said that it was still in the build stage. I have not been notified of a delay, so should I assume that it will still ship on time?

I ordered on July 15 and I thought that ship date was a little too early. They still haven't called me with a delay yet.

 

You will probably be notified of a delay tomorrow . Frustrating, but hopefully it won't be a long delay.

 

Did I order a Dell? I can't remember? I vaguely recall something about ordering a green laptop...no, it left me. Oh well.

 

I am utterly confused

 

Means that it's been so long that they've forgotten if they ordered one, I believe.

Anyway, if you get delayed make sure you call and get something out of it, at least. Yay free stuff.

 

It's been almost a month for me so I don't blame you.

 

What I've learned from now placing my 3rd order is that if it doesn't ship out way early, it's going to be delayed.
And that's the truth!

 

that sucks. it's been 2 1/2 weeks for me...

 

LOL...me too! I had that very same dream! I was dreaming I ordered a pink 1720...

 

I ordered a 1520 on July 10th, and it hadn't shipped out by the estimated ship date (the 25th), so I emailed Dell that evening asking about the delay. I received a response the next day, saying my laptop had just been shipped and should arrive shortly.

Something to note is that my order status on the Dell website has still not changed from "In Production" (where it has been since the 10th).

 

My estimated ship date was August 8 so imagine my surprise when I was told it shipped July 25.

Not here yet though. I imagine next Monday it will arrive. Gettin' extremely anxious.

 

My estimated ship date is Aug 9th and it's been in the build stage since July 16th. I am flipping out, but I don't want to really call Dell again for two reasons. 1) They are within the timeframe that they originally gave me when I placed my order and 2) I don't want to call & complain and they rush to slap my laptop together and then it arrives with issues.

I'm hoping someone will shoot me in the neck with a tranquilizer dart and I stay sedated until it arrives.

 

I have heard from insiders that when someone calls to complain, and demand discounts, they note this in the order file, and they sometimes select those people, especially those with multiple marks, to use the less-than-perfect parts, such as slightly grainy screens or motherboards that had questionable freezing problems at one time but stayed on long enough to technically pass the QA test, but were still considered questionable.

Often they will have a system that has displayed unusual problems, but often problems that cant be duplicated on demand (like freezing up, failing to boot, except the moments when the diagpnstic team looks at it, and it seems to work that time) - these questionable systems will hang around, and the hope is someone will have tie to fully diagnose them. But sometimes, if someone calls up and complains about a delay, they will just say "Fine" and ship them one of these questionable systems.

 

well i just got off dell chat w/ a lady who i talked to saying that i ordered on the 20th of july, i have an estimated ship date of the 16th, but i have surgery and then college to go to like right after the laptop is supposed to get here and she expedited my order and gave me free next business day shipping. i just hope i didn't get one of those faulty parts like mty above me said.

 

mty,
So they will make a bad situation worse by shipping out defective systems to already ticked off buyers? That doesn't make sense. It is the complete opposite of making the customer happy...because they will make the customer mad.

Expected "complaint"
"First my shipment was delayed 3 times and it took a month to get to me. Then I get a grainy screen and whiny headphone feedback! Why me?"

 

lol seriously that doesn't make sense at all, it will just make things worse and the customer will end up getting a discount for sure.

 

So you guys are saying "The squeaky wheel gets the grease" ?

 

When I canceled my order, and told the Dell guy I was probably going to the mall to buy a Vaio, he just laughed. ( Iwas very nice even though I'd been on hold for 1 hour 15 minutes.)