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    1420 issue....is it just paranoia

    Discussion in 'Dell' started by Pent123, Oct 31, 2007.

  1. Pent123

    Pent123 Notebook Enthusiast

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    I just got my new dell 1420, my only issue with it is that the bottom right hand corner (its liek the where the last minute digit of the clock would be in windows) of the LCD (WXGA+) is darker than the rest of the screen and looks burned out....am i just being paranoid, and more importantly is it worth it for me to try and deal w/ tech support and ask for a replacement...otherwise its a pretty sweet computer
     
    Pent123, Oct 31, 2007
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  2. B2TheEYo

    B2TheEYo Notebook Deity

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    Does it go away when you move your head around? or even change? It's likely just viewing angels.. lol
     
    B2TheEYo, Oct 31, 2007
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  3. crazychu

    crazychu Notebook Consultant

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    if it is, get it raplaced man, my dell inspiron finally came 2 days ago, but it came with a cracked LCD screen that runs across the whole thing. ugh. i'm getting it replaced
     
    crazychu, Oct 31, 2007
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  4. Pent123

    Pent123 Notebook Enthusiast

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    no its not the viewing angles, i compared it to my friend's 2 yr old computer, its definetly LCD burn...I was wondering why my 1420 shipped so ahead of schedule. Anyone know how i go about getting a replacement, besides just call dell?Also whats approximate time for getting a replacement?
     
    Pent123, Oct 31, 2007
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  5. Gunner

    Gunner Notebook Evangelist

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    If it annoys you, go ahead with the replacement.
    I think calling dell is your best bet.
    The time for the replacement to come would probably be a couple of weeks, depending on your warranty and how soon they can get someone out.
     
    Gunner, Nov 1, 2007
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  6. korn_bo2

    korn_bo2 Notebook Enthusiast

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    Hi.. I too have noticed a burnt vertical line on my LCD.. grayish vertical line on the left side of my LCD.. called tech support, and now they are send a tech guy tomorrow to replace the LCD, or video card... they say they will get it fixed tomorrow.. I have 2 dell vostro.. the other vostro was not that burnt thats why i wanted them to check on the other unit... hope they get it fix tomorrow..
     
    korn_bo2, Nov 1, 2007
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