The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    1330 Wireless Problem Hotel

    Discussion in 'Dell' started by thefunks67, Mar 15, 2008.

  1. thefunks67

    thefunks67 Notebook Consultant

    Reputations:
    1
    Messages:
    124
    Likes Received:
    0
    Trophy Points:
    30
    The wife went on a business trip today and took the 1330 with her. She got to the hotel and tried to connect to the free, unsecured wireless network but the 1330 would not connect. It can see the AP but it will flat ass not connect. There are other people with laptops that can connect without issue. She can use the hotel network wired. Wireless will flat not connect. The Dell Wireless util does show the AP. Windows firewall is off and so it the ESET firewall.

    We have had no issues connecting to the wireless home router using WPA2.

    Anyone have a clue as I am stumped.

    Vista Home Premium and the Dell B/G network card.

    -Funk
     
    thefunks67, Mar 15, 2008
    #1
  2. nizzy1115

    nizzy1115 Notebook Prophet

    Reputations:
    2,557
    Messages:
    6,682
    Likes Received:
    1
    Trophy Points:
    205
    What message would it say when you tried to connect?
     
    nizzy1115, Mar 16, 2008
    #2
  3. Mystical Musician

    Mystical Musician Notebook Guru

    Reputations:
    3
    Messages:
    60
    Likes Received:
    1
    Trophy Points:
    16
    Is there any chance you're running Micro Trend internet security? That program sometimes needs to be configured to run different wifi sources.
     
    Mystical Musician, Mar 16, 2008
    #3
  4. hcp

    hcp Notebook Consultant

    Reputations:
    30
    Messages:
    160
    Likes Received:
    0
    Trophy Points:
    30
    I noticed the same problem with the refurbished xps m1330 I received which also has the dell 1490 wireless card. At my parent's home, I can't connect to their westell dual modem/router supplied from verizon... When I used 2 other laptops which have intel wireless cards, I could connect without any problems!

    However, the dell 1390 wireless can connect to a linksys or netgear router.
     
    hcp, Mar 16, 2008
    #4
  5. thefunks67

    thefunks67 Notebook Consultant

    Reputations:
    1
    Messages:
    124
    Likes Received:
    0
    Trophy Points:
    30
    Nope, not running Trend Micro. I pulled TM and installed the NOD32 suite. Disabling the ESET and Vista firewall made no difference,

    It's late and she has gone to bed so I can't give you the specific error.

    It's the Dell 1490 card and the network she is trying to connect to is .b

    The interesting fact is she brought with her an older Dell laptop running XP and it has no problem connecting to the wireless network.

    Yeah, that threw me for a loop also......

    -Funk
     
    thefunks67, Mar 16, 2008
    #5
  6. kanehi

    kanehi Notebook Deity

    Reputations:
    146
    Messages:
    1,943
    Likes Received:
    0
    Trophy Points:
    55
    Have you chosen to click to repair the connection?
     
    kanehi, Mar 16, 2008
    #6
  7. thefunks67

    thefunks67 Notebook Consultant

    Reputations:
    1
    Messages:
    124
    Likes Received:
    0
    Trophy Points:
    30
    I can try that, however it was working perfect at home yesterday morning. It started this routine later in the afternoon when she checked into the hotel.

    -Funk
     
    thefunks67, Mar 16, 2008
    #7
  8. hcp

    hcp Notebook Consultant

    Reputations:
    30
    Messages:
    160
    Likes Received:
    0
    Trophy Points:
    30
    Click to repair connection won't do anything... I even updated the card with the latest drivers and still the same problem... Anyway, I hope I don't have the same problems with my replacement...
     
    hcp, Mar 16, 2008
    #8
  9. kanehi

    kanehi Notebook Deity

    Reputations:
    146
    Messages:
    1,943
    Likes Received:
    0
    Trophy Points:
    55
    I wonder if the card is set to receive only in a particular channel.. b, g, n. But then again it all should be backwards compatible.
     
    kanehi, Mar 16, 2008
    #9
  10. thefunks67

    thefunks67 Notebook Consultant

    Reputations:
    1
    Messages:
    124
    Likes Received:
    0
    Trophy Points:
    30
    I checked into that and it's not an issue. BTW, it does have the latest drivers installed.

    I might give this a try.

    http://support.microsoft.com/kb/928233/en-us

    -Funk
     
    thefunks67, Mar 16, 2008
    #10