(advice) If someone comes to repair your m1530

Be aware of the surface he is working on. I've just had someone come to look at my screen and there are scuff marks on the surround (the strips at the top and the bottom of the lid)... where the Crimson Red is a bit shiny. Assuming this is from where he's leant or has been working away on the lid.

Thankfully, the screen Dell sent him was a dud, so he's got to come back, hoping to bang away to get him to bring a new surround with him too because I don't want a scuffed lid on my nice new laptop!

if someone comes to look at yours, slap a towel down on the surface they are working on or something.

 

You might wanna baby sit them too.. If necessary, slap them on the wrist when they do wrong.

They don't give a crap about your computer or you, they just wanna fix it collect their crappie pay-check and then go home and beat their blow up doll wife.

Amusing, and accurately true.

This is why I prefer to do the repairs myself .

 

I couldn't I was in a meeting so had to leave him to it....

 

That's very sad to hear. I'm ok with doing repairs on my desktop or wouldn't mind building my own desktop but on notebooks I'm a complete b00n. Changing the battery or adding some extra ram would be enough for me
So I'm more or less depending on the technician and that's pretty fu**ed up to hear that there are some technicians who don't seem to take their work seriously as we, the customers, have paid a lot of money for our beloved gadgets. Not sure, but if I got a technician who gave a crap about my notebook i shure would tell him to sod off and give Dell a call about the "commited" technician...

 

I too have built my own desktops over the years, but with my M1530 I was afraid to do anything to it.

Then I watched the tech replace my LCD. Overall, he wasn't too bad. He was a little rough taking the media button panel off, but luckily, he didn't scratch or break anything.

After watching him work, there is just no way I am letting a tech do anything more to it. I can repair it just as well, if not better than the tech. Now granted, I have complete care, so if I break any of the plastic parts, I should be able to get replacements. At least I hope that is the case.

The Dell manuals online for accessing different components are really written quite well.

 

You should demand a replacement if your within 21 days of recieval.

4 days after recieving my 1520 an engineer came to replace my grainy LCD, the new one was just as grainy and he scratched all around the keyboard.

I immediately demanded a replacement even though they wanted to replace the scratched bezel and the screen again

 

I had a tech come and replace the screen on my 1530 yesterday. He was super careful and actually showed me how to take it apart. Really nice guy. I'll definitely request him if I need any future repairs.

 

Dell had sent a young and handsome Qualxserv techncian to look at the hard drive clicking noise. We couldn't resist and we were soon in towels! Anyways, I got a free upgrade to SSD!

 

My thoughts precisely.