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    xps 13 9360: drive bitlocker encrypted from factory ?

    Discussion in 'Dell XPS and Studio XPS' started by MosGuy, Apr 14, 2017.

  1. MosGuy

    MosGuy Notebook Enthusiast

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    I received a replacement XPS 13 earlier this week. I've just found when trying to use my imaging software it states the drive is bit-lock encrypted. I certainly didn't enable it and it's running the home edition.

    Has anyone come across this before and any thoughts for removal ?.
     
    MosGuy, Apr 14, 2017
    #1
  2. GoNz0

    GoNz0 Notebook Virtuoso

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    Only with a key or formatting, no way around it.
     
    GoNz0, Apr 14, 2017
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  3. MosGuy

    MosGuy Notebook Enthusiast

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    Thanks Gonzo,

    I noticed in the bios that tpm is enabled by default. If I disable it and do a re-install with the recovery image, that should hopefully do the trick ?.
     
    MosGuy, Apr 14, 2017
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  4. MosGuy

    MosGuy Notebook Enthusiast

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    I've started a full reinstall process, it was mentioned that encryption would be disabled, fingers crossed. My second re-install and fourth full setup in two weeks, it's getting a little to routine :p
     
    MosGuy, Apr 14, 2017
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  5. GoNz0

    GoNz0 Notebook Virtuoso

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    Yeah you can leave the TPM alone, that doesn't stop a clean install m8. Bitlocker is just encryption to protect data from being read, not formatted or destroyed :)
     
    GoNz0, Apr 14, 2017
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  6. MosGuy

    MosGuy Notebook Enthusiast

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    That's what I figured after my original reply, I had a prompt about clearing tpm after format had finished. Seems odd it came encrypted especially with a home image. My 9550 15 with a professional came un-encrypted tho bit locker is supported, go figure!.
     
    MosGuy, Apr 14, 2017
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  7. GoNz0

    GoNz0 Notebook Virtuoso

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    Dell refurbs at the usual standard, do fek all and sell it on.
     
    GoNz0, Apr 14, 2017
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