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    serious issues

    Discussion in 'Dell XPS and Studio XPS' started by Matt956, Sep 7, 2011.

  1. Matt956

    Matt956 Notebook Enthusiast

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    My first question is. Can I do a complete fresh install of windows from the dell partition, if so how? They did not supply me with a windows disk

    Windows 7 home premium
    Dell Studio XPS 1645
    I7 1.73 GHZ
    6 GB DDR3
    500 GB Toshiba

    I have had this computer for just over a year and it has ran like a top. I was surfing the internet last night when it just shuts off (no slow down no blue screen) and boots into startup repair. It would not repair, just sat in there forever and would not boot into safemode or anything. It just kept booting into startup repair for hours.

    So I hit esc when it booted to startup repair, I go to the dell backup and restore, save my work documents and pics and let it boot to factory fresh windows install from the dell created partition.

    Windows reinstalls and loads fine, boots in and begins to update succsessfully and then reboots back into repair. This happens everytime it reboots. After sometime it will boot into windows fine. If I restart I am back into startup repair for half an hour or more.

    Does anyone know what the problem is here. I have ran a memory diagnostic with no problems found. When it lets me into windows it runs fine. Please help
     
    Matt956, Sep 7, 2011
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  2. zjacobss

    zjacobss Notebook Consultant

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    Maybe your laptop is overheating, check too see if it's clogged with dust.
     
    zjacobss, Sep 7, 2011
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  3. efb123

    efb123 Notebook Enthusiast

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    Definitely overheating. You got to either clean out dust, reapply thermal paste etc. or try to get a different model from dell if you still have your warranty.
     
    efb123, Sep 7, 2011
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  4. Matt956

    Matt956 Notebook Enthusiast

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    Thanks for trying guys, it is clean and on cooling pad, has something to do with windows update. I reinstalled again to factory from the dell option, turned off updates and is rebooting fine. It was a fresh install and right as i started explorer I had pop ups and redirects, how is that possible?
     
    Matt956, Sep 8, 2011
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  5. Matt956

    Matt956 Notebook Enthusiast

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    My first question is. Can I do a complete fresh install of windows from the dell partition, if so how? They did not supply me with a windows disk

    Is there another way to reinstall windows. Dell did not give me a disk?
     
    Matt956, Sep 8, 2011
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  6. zackor

    zackor Notebook Consultant

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    Hey man,

    I am assuming you didn't create recovery disks, so basically you need to get an ISO image of Windows 7 home premium, there is a link on the forum.. I will look for it and update once I find it..after that you do a fresh install and you use the serial key at the bottom of u r laptop, after that you activate by the phone within 90 days,

    you need to install the drivers one by one so be ready.. make sure to download the ethernet card driver before you wipe everything since you will need it to connect to the internet

    If you don't want to install the original copy, you can call Dell and ask them to ship you a disk.

    EDIT : here is the Link : http://forum.notebookreview.com/win...-digitalriver-windows-7-sp1-13-languages.html

    Risco provided me with this link so thanks to him!
     
    zackor, Sep 8, 2011
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  7. Matt956

    Matt956 Notebook Enthusiast

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    Thankyou, I have figured out as well that I have a nasty root kit on here. thanks
     
    Matt956, Sep 8, 2011
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  8. Matt956

    Matt956 Notebook Enthusiast

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    Rootkit.Win32.TDSS.tdl4
     
    Matt956, Sep 8, 2011
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  9. madmattd

    madmattd Notebook Deity

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    Clean format of everything time. Dell has a form somewhere that I lost the link to where you can request the install DVDs for just something like this, once per computer, and it's even free (as it should be to get the media for what they installed...). Hopefully someone has the link for you. These discs will be a standard clean Windows OEM disc (no crapware), and a drivers disc.
     
    madmattd, Sep 8, 2011
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  10. mpalandr

    mpalandr Notebook Consultant

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    I reqested the media for a buddy via chat, the rep sent it out no questions asked.
     
    mpalandr, Sep 8, 2011
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  11. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Dell will send out recovery media to XX owner if you were unable to make them once under warranty.

    I have purchased 3 Dell's within the past 9 months, none of them had any serious bloatware requiring a clean install.
     
    Tsunade_Hime, Sep 8, 2011
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  12. concat

    concat Notebook Consultant

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    What is all the bloatware?

    PowerDVD, Roxio, Skype, some ebay thing, MacFee, MS Office free version...

    hmmm what else? I guess Dell Stage too...?
     
    concat, Sep 8, 2011
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  13. madmattd

    madmattd Notebook Deity

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    Yep that's the bulk of it. And it doesn't all come out nicely via uninstall, even when you clean out the registry entries. I've tried before, I uninstalled everything but drivers and one or two utilities I wanted on there. Ended up with ~75 processes running at idle (down from ~95 out of the box!). Even after several restarts to ensure things had finished cleaning out. Did a clean install, put back all the stuff I'd left before (drivers and the couple utilities), did all the Windows updates, and was running in the 50's range for processes at idle. Even with Steam and all the other crap I've installed in the background I don't top 80 too often. So either I fail at cleaning out programs (possible, but I thought I hit it all), or there is some hidden crap that doesn't come out.
     
    madmattd, Sep 9, 2011
    #13