m1530 touchpad...

Has anyone found the solution to the m1530s touchpad messing up after closing and opening the lid?

 

mine doesnt mess up lol...just my computer crashes when i close the lid on occasion lol

 

Don't believe so, what happen is the mouse jumps to random location, the scroll part of the touchpad appears to be in the middle, ect. Happens for 20-30 seconds then returns to normal.

 

only problem I have with the touch pad is that in order to use the scroll bars on the bottom and right side I have to move my mouse onto the window bar itself, where as on my 1520 I could just hit the scroll bars anywhere and it would let me move up and down. Anyone know if I'm missing something or if a new driver will fix my problem?

 

Not sure but im having the same problem. I tried the reinstalling drivers did not work. I think its a hardware problem.

 

hmmm thats weird.

 

is this an error in all xps 1530s

 

Don't know, anyone else have any insight?

 

nah, i got the same problem. i'll open the lid and who knows how long it will take for the mouse to stabalize. very annoying. i though it might be a heat problem though, but it will do it even if that part of the laptop isn't that hot. who knows...

EDIT - What i do and it seems to help is to jsut take ur finger and move it in circles really fas so the mouse moves to all sides of the screen and it seems to make it go away faster. though, maybey its just me taking my anger out on it. lol.

 

try running the diagnostic test..
go to bios,
then F12,
put the driver CD in,
boot the CD,
select the option,
run the test hardware (something like that, not the test memory), and
run the pointing device.

if an error occur, contact Dell..let them know the error code.
And i think they will provide solution base on the code.

 

Thanks Il try that out and let you no.

 

My problem did not occur after closing the lid. I would get periodic lock ups whenever browsing the internet or doing other common tasks on my 1530. It has 2 gigs of memory so I did not suspect that to be the issue. After installing the updated touchpad drivers it seems to be working correctly now. Only time will tell......

http://support.dell.com/support/dow...1&impid=-1&formatcnt=1&libid=17&fileid=224627

 

Hey Everyone,

I too recently purchased an m1530 and have been having trouble with the touchpad. Did you guys try disabling the dell touchcheck option in the dell touchpad settings? I did and it seems to make the touchpad smoother. I'm not sure if I ever had the problem you described with opening and closing the lid but disabling that option seems to remove the jumpiness that was occurring with mine.

Good Luck,

Chris

 

I'm on my second xps 1530 now that has the same problem. Whenever I shut the lid and open it back up (without going into hibernation or sleep mode), it causes the touchpad to not track correctly for 20 seconds or so (feels like an eternity when your notebook isn't cooperating).

I've had this same problem with Vista Premium OEM, Vista Ultimate retail, XP Pro retail, with Samsung memory, Hynix memory, and Corsair memory. I've also tried using ALPS drivers and Synaptics Drivers (from the xps 1330 xp page, which consequently, I felt were smoother than the alps driver :/).

I can't narrow it down to anything other than poor quality touchpads, and although it would seem to be isolated since not everyone is reporting this as a problem, my two in a row certainly seem to indicate a suspiciously high percentage.

 

Ok, another update for anyone who's following:

I was curious how the backlight on the 1530 knew how to turn itself off when you close the notebook lid since I saw no depression switch. I thought about a possible internal switch in the hinges, but then tried something else.

I took a magnet screw bit and placed it to the left of the touchpad where the magnet in the bezel (to the left of the web cam) would hit when you closed the lid - voila, it turns the backlight off. So is the magnet the culprit? Not that I can tell. I installed a new driver and left up the touchpad icon in the system tray (the little graphic representation of whether you're touching the touchpad, the horizontal scrollbar, or the vertical scrollbar).

When I actually completely shut the lid and open it back up, the touchpad icon is solid green (I used the synaptics system tray icon), meaning the touchpad thinks somebody is just holding their finger on the touchpad. If I give it one good tap with my finger and let off immediately, the touchpad goes back to normal instantly (without having to wait the 20 sec cooldown period).

However, if I simulate the LCD coming down by moving my magnetized screw bit over the palm rest magnet receiver, the backlight turns off, and when I move the magnet back away, the backlight turns back on, but the touchpad icon is normal (no solid green - e.g.: it doesn't think a finger is slip-sliding across its surface), and it operates normally.

So what else is changing when you completely close the notebook lid? I'm at an impasse, but also to the point where it's a puzzle and I really feel the need to get it solved. Any suggestions?

 

I'm having the same issue as the rest of you guys, once I open the lid back up the vertical track seems to come in the middle of the touchpad and the mouse is pretty much uncontrollable for a little bit. I'm using XP btw.

 

any fixes yet?

 

sux that there's no fix yet...what i can tell you that i noticed is that it only happens when the lid completely closes, not just when the lcd shuts off. Seems like there is some kind of short (electrmagnetic?) when the lid comes in contact with the brushed aluminum bezel. Since it does not occur just when the screen shuts off, I am pretty sure it is some hardware mess and not related to drivers. My only solution was to use an external mouse which is not affected whatsoever by the hardware glitch. It gets irritating though when using the lappy on the commuter trains though, i just have to make sure i don't close the lid till my stop. Other than that, I'm loving this puppy like no other...

 

Yes, absolutely correct. I can close the lid down to 1cm away from being completely closed, the backlight is off, but when I open the lid back, no problems. As soon as I close the lid all the way though and open it back up, the touchpad flips out again. I haven't done anymore testing as I finally refused to put up with it anymore and sent my second one back for a refund.

It definitely has all the specs that I wanted but b/w the poor quality of the screen and the hardware issues with the touchpad, I couldn't deal w/ a faulty notebook for the next several years.

If I had bought this from a local retail store, I'd be in there exchanging it everyday, so I'm not going to let Dell get away with me settling on a bum notebook just b/c it's a pain in the rear to return it via mail to Dell. However, I'm not going to keep wasting my time with new ones, so I've thrown in the towel on the 1530 for now.

 

What do you mean "without going into hibernation or sleep mode?" When I close the lid, the M1530 is set to go to sleep. The touchpad works properly if I close the lid all the way, put the computer to sleep and then reopen it.

 

my computer is set to do nothing when the lid is closed and still get the problem. just thought id throw that out there.

 

I had the same issue, with my recently new M1530. A tech came by to replace that and the screen (He refused to replace the screen >_<) but the touchpad problem was lessened by re-seating the cable the touchpad connects to

just to throw that out there--

 

Like slimjim10101, I set up my notebook to do nothing upon closing the notebook lid (e.g.: not go into hibernation or sleep mode). It really didn't matter though, it had problems when it was set to hibernate, sleep, or neither. Likely because it's....not a software problem.

 

I have this problem, too.

 

totally random solution.. sorta. left click anywhere 5 times after or before it happens. it isnt technical but it does seem to work for me at least.

 

I must agree for it being a Vista problem...
The mouse dissapears...
for like 5 seconds..
but thats it, then it tracks just fine... and everything.

 

i guess it could be a software setting. In sinaptics touchpad i had the same possibility, in D830 laptom I did not.

 

I finally broke down and contacted dell about this and BLA BLA BLAA, after he told me to try everything that I had already tried he finally said, I will tell the engineers and get back to you. BS!!!!!! That’s them saying please don't send it back.

 

Just got off the phone with dell, and there sending me a new system, for no charge of course. I also get to keep my current one till I get the new one.
So if your in the same boat i would do the same.

 

Zeppelin24, I did the same thing, got the advanced exchange. The second one had the exact same touchpad problem as the first. Hopefully your second is in better condition than mine. I got sick of it and sent them both back and just got a refund.

 

I may have a temporary fix but, I was quite upset when I started reading this thread as I had not figured out that my laptop suffers from this problem yet. I closed my lid and it started doing it. So I pulled out my pocket protector and set out to fix this problem.

I read through the entire thread till I got to bOi_1's post and it sounded as if he had a point. I realized that whenever I closed my lid them opened it again the touchpad would actually register that the pad was being touched in the top right corner of the pad and no matter how much I moved all around the pad it was still registering that the top right corner was being touched and that is the cause of the mouse going haywire.

A fix that I found for myself was to just touch the top right corner first then let off and it seems to let go of the top right corner and function normally. You guys try it out.

 

no, that does not fix it for me. And mine does not start working correctly for at least 2 minutes. And I very commonly shut the lid, so it's a real pain. The only semi reasonable alternative for me is to always go into StandBy when shutting the lid.

 

just tried out that fix BMP41083...lessened the haywire to 5 sec on the first try, but consecutive testing did not provide consistent results. Back to the external mouse for me! For what its worth, I too noticed that when you close teh lid and open it fast that the top right corner shows it is being depressed in the alps icon. My next guess would be that there is some sort of interference with the wireless antenna (i think its built in behind the lcd?). HAZARD - ATTEMPT AT OWN RISK - try GENTLY flexing the left side of the lcd with a dark background on screen and the mish-mash of liquid reveals the antenna which...here it comes...ends at the point that lines up with the upper right quadrant of the touchpad when the lid is closed...just some food for thought for any A+ techs out there that want to figure this one out, till then i'll just keep sporting my vx nano in class

 

Ive had the same problem since purchasing the laptop, Ive been trying to read up on it. Some info for you guys who are still looking for a solution. Dell sent me 2 identical XPS 1530 laptops on accident (sent one of them back) and I noticed the touchpad problem after a couple of days, so I tried the identical XPS 1530 with a CLEAN OS, nothing loaded, very fresh computer and it had the same touchpad problem described.
I was on tech support for a long time and ended up having a Dell tech come to my place and replace the touchpad, which he basically had to replace the brushed metal casing you see surrounding the touchpad (cant just replace touchpad) and after he replaced it the same problem occurred.....so basically replacing it has no fix either. Back at square one.
So I called Dell up made some bomb threats and called it even....OK that last part is a lie

 

SOOOOOOOOOOOOOO Well as you can racall in this thread i had complained enough about this problem to dell, so push come to shove they sent me a new 1530. Well the new one just came in yesterday and guess what the first thing i had to check was of course the touchpad. The mother &*%$$% was still doing the same thing on a fresh OS. So im calling them tomorrow and raising the dead.

 

Out of interest, is there anyone with a 1530 that does NOT have this issue?
I noticed it on mine once, but it's currently not working and am waiting on a replacement.

 

I dont think a replacement will help, it sounds like its a problem on all 1530's....but many people do not notice it enough or have the system set to standby....or use an external mouse for it to be a bigger issue

 

Let me understand, the problem is just a wait of 30 second before being able to use the touchpad after resuming the system from a stanby?

 

My touchpad does not exhibit this behavior. When I open my lid from standy and hibernate, the mouse is there and ready to go.

Now on my desktop with my Microsoft 8000 LED backlit bluetooth and mouse, there is a lag from hibernate to getting it to work.

BTW, I am using the stock Dell touchpad drivers on a clean Vista Premium 32-bit install.

 

I have the same issue with the touch pad... rrrgggg
I mainly use a wireless mouse so it's not a huge deal for me but, if I used the touch pad every time it would be a huge pain in the ass...

 

It does go away after 20 seconds or so, no really a showstopping problem.

 

That's not what causes the problem. What causes the problem is disabling Stand By or Hibernate on lid close, so that when you close the lid it does not go into Stand By or Hibernate. In that situation, when you close the lid, the computer remains on. When you reopen the lid after this, the mouse malfunctions for a bit. Sometimes it is longer than 30 seconds for me. It's clearly a hardware problem, which may be caused by the touch pad being on while the magnet in the lid that holds it closed is near it. So no software or replacement is going to ever fix it.

 

Well, be patient if I say something stupid, but, in some desktop computer I had the same problem with the mouse... I had disabled stanby and hibernation and also I had disabled the automatic turn off of Hard Disks.
My conclusion was that for an X reason (which I was not able to identify) the computer entered in a strange ipnotic dream, that it needed some time to exit from...
Are you sure that it is not a software problem?
It would be interesting to add a poll to this thread, to see if people with XP and with Linux have got this problem too. And if a different configuration (more ram, a different HD, more processor) solve the problem...

 

I'm using XP and it occurs. The only problem with a poll is that a lot of people are claiming they don't have the problem, because they are just using the laptop in the default configuration, which is not to have the notebook remain on when closing the lid.

 

Ok, I have no idea in this forum how long can be the question of a poll, but you could write something like: "with stanby and hibernation disabled, closing the lid with OS on, and reopening it after a while, do you experiment any problem with TOUCHPAD?", and then options could be "Linux OS: no, no problem", "Linux OS: yes, problems", "Vista OS", "XP OS", etc...
Have you tried to disable the auto turn off of hard disks???

 

FYI, I tested out my same notebook with the hdd with Vista on it, and the problem occurs, but only very briefly, like 5 seconds. So I think while it is a hardware problem, the Vista driver actively corrects it, whereas the XP driver was not specifically written and tested for the XPS.

 

Okay,I've turned of off sleep for closig the lid. Experienced what you guys are. However, the easy fix is as soon as you open the lid, do a quick double tap on the touchpad, and my mouse is right back to normal. I really wish Dell would have used a synaptics touchpad on the 1530 like they used on previous notebooks including the 1330. I miss the forward and back gestures. Hope this helps...

 

...Deja vu?

 

here is a possible solution that works for me:
http://www.youtube.com/watch?v=UOPPyoob0IM

 

This certainly has worked for me. Interestingly enough though, have any of you guys tried running Knoppix live CD? You can download it for free or any other linux live cd. Burn it and boot your computer with it (it won't touch your hard drive so you can use linux without even modifying a single file).

The audio was PERFECT in knoppix, no glitches, skips, or slow downs at all. The mouse also seemded to be free of any of the issues. It actually felt a lot like my synaptec touchpad from my Asus (although synaptec was still better). I had none of these issues while I was running the LiveCD! Can anyone else test it and see if they've experienced the same thing? I wonder if this could really be a driver issue!