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    XPS1640 Sleep wake up BSOD?

    Discussion in 'Dell XPS and Studio XPS' started by chewyeong90, Oct 24, 2009.

  1. chewyeong90

    chewyeong90 Notebook Evangelist

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    Hi, lately I have been getting BSOD seconds after waking up from a long sleep. I try sleeping it again on the restart and waking it up, but there's no BSOD. Anyone having this problem ? I checked my event viewer and this is what I got.

    P/S: I have AC power and battery attached.
     
    chewyeong90, Oct 24, 2009
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  2. killaz05

    killaz05 Notebook Evangelist

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    did you update to vista SP2?
     
    killaz05, Oct 25, 2009
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  3. chewyeong90

    chewyeong90 Notebook Evangelist

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    yea I did..
     
    chewyeong90, Oct 25, 2009
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  4. Student Driver

    Student Driver Notebook Consultant

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    Do you have the minidump? Can those be posted here? Also, have you installed any new chipset drivers recently? Do you have any new apps that sit in the systray? I had an issue with Everest running and going to suspend, where it crashed once.
     
    Student Driver, Oct 25, 2009
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  5. chewyeong90

    chewyeong90 Notebook Evangelist

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    How can I get the mini dump ?
     
    chewyeong90, Oct 25, 2009
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  6. Student Driver

    Student Driver Notebook Consultant

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    C:\Windows\minidump\<month/day/year-number-count>
     
    Student Driver, Oct 26, 2009
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  7. chewyeong90

    chewyeong90 Notebook Evangelist

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    chewyeong90, Oct 26, 2009
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  8. Student Driver

    Student Driver Notebook Consultant

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    You're crashing because of NETw5v64.sys, which is a network driver. Intel wireless adapter, right? Are you using the Dell driver? If so, get the newest Intel driver. If you're not using the Dell driver, I'd try that first. For the most part, I stick with the Dell drivers unless there's a particular issue with stability and/or performance, and then I move on to whatever the part maker is issuing.

    Another issue could be something trying to interact with the network driver immediately after resume, like a torrent app, AV scanner, firewall, etc. If you installed something, or made an update to any app using your network just before this, I'd look there as well. But I'd try the driver first.
     
    Student Driver, Oct 26, 2009
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  9. chewyeong90

    chewyeong90 Notebook Evangelist

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    Hi, thanks for checking it out. I did update the latest driver from the Intel site. Should I go for the one in Dell's site ? and when I sleep, usually I would leave Skype and Windows Live Messenger on.
     
    chewyeong90, Oct 26, 2009
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  10. Student Driver

    Student Driver Notebook Consultant

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    I would turn them off first, then try the sleep and wake thing. If it persists, then get the Dell driver. If it doesn't (no BSOD) then consider just turning whichever the offending one is off, or get the Dell driver anyway.
     
    Student Driver, Oct 26, 2009
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