XPS replacement pending and i dont like the new xps

I have a SXPS 1645 (specs in sign). I have been facing some heating and throttling issues. So after multiple parts replacement they offered me a whole system replacement. Then i got an order conformation email from dell with specs same as the orignal laptop. But then that order was cancelled because of EOL of the sxps 16.

Now that the new xps series
a) I dont like their looks at all. they look ugly.

b) I dont like the specs aswell. They dont have an RGBLED but a B+RGLED which come nowhere close to the screen on sxps 16. (color gumat RGBLED- 120% / B+RGLED - 95% ). Also consider the fact that the only reason that i bought this laptop is because of this screen. Otherwise i would have liked a 14-15 incher.

c) No Slot load drive. Personally i dont want a CD/DVD drive as i dont use it much.

d) They are bulky. xps 14 - 2.6 kg and xps 15 - 3 kg (with 9 cell). You got to be kidding me.


Well there is only one thing that i like about this laptop that is switchable graphics. As i am not a gamer i dont mind 425/435 or whatever it is.

But that one reason is not enough.

So are there any other laptops that dell has too offer me apart from these xps which i could ask them as replacement of my laptop.

My requirements are

Good display.
Good build quality.
Portability (so AW are out).
Even business laptops will do if they meet the above requirements.

 

The old B+RG display was excellent, top of its class. We haven't seen any information about the 15.6 inch variant, but if it's as good, it'll be top of its class as well.

You're in a tough spot. I can't say that the B+RG display will meet the standards you've become accustomed to with the RGBLED. I can't even say that it's a good display yet, since I'm basing everything I know about it off of its 17 inch big brother. But the thing is, they don't make the 16 inch RBGLED anymore. It's been discontinued.

The only RGBLEDs around are the 17 inch monstrosities in the M6500 and M17x, neither of which are portable.

I recommend that you give the XPS15 a shot... it's currently your best bet for a good display in a portable form factor.

 

How would m4500 stack up against the new xps 15.
is the display of m4500 good, even comparable to the b-rgled of xps 15 if not the sxps 16.
As in all other factors its better than the xps 15 (i.e build quality and their weights are same).

 

m4500 FHD = XPS 16 FHD WLED

The only difference is the m4500 display is antiglare.

 

its nice to know, but where did you get the info from? thx!

 

I thought OP was excited to get the NEW MODEL REPLACEMENT a couple of weeks ago or so. Now crying? C'mon, just move on...

 

The XPS 15 is a downgrade. Tell Dell that you won't accept it. Tell them you want a refund, that's about your only recourse.

 

Why a downgrade? Still a 15.6" screen...

 

Slower GPU, no slot-load optical drive, non-RGB screen, no SD card reader, no expresscard slot... There's a lot more to a laptop than screen size.

Still, if he doesn't mind the slower GPU, and doesn't need an expresscard slot, and doesn't mind getting a cheaper replacement than the laptop he had originally, he could always try it out and see. I'd just be worried that if he didn't like it, that Dell would refuse to give him a refund, because he already accepted it as a replacement.

 

It has SD card reader...
Though to me, no slot-load is a big minus...
so nVidia GT 435 is worse than 5730? Even the 2GB model?

 

Alot of highend Desktop cards have 1gb of vram. What do you think 2gb of ram is gonna do on a midrange card? Its just marketing. The 5730 is at the top of midrange cards and the 435 is below

 

Ok, the SD reader does a good job at blending in on the front, didn't see it at first.

As far as the 435 goes, 2GB of vRAM will likely have next to no difference from 1GB. Nvidia specs say it has DDR3 memory, so the bandwidth is lower than the 5730s GDDR3, and GPU itself probably isn't fast enough to be able to take advantage of the extra GB of vram. I don't know why Dell would throw on an extra GB, seems like a waste.

 

I see...well after so many years I don't know about the new technologies...thanks for the explanation

Still, in general I guess the new XPS 15 is not a downgrade by the hardware component (USB3.0, BT 3.0) but a huge downgrade from how it looks...

 

RAM is cheap. Good way to bump specs.

 

I guess i would ask them to give me m4500. if they dont agree then i may ask for refund.
My only question is, I know that build quality and looks wise it is better than xps 15. But is it a good multimedia laptop ??. Because even though i dont game i need a multimedia laptop as i watch movies ,enjoy music on my laptop.

And also how good is the screen of e6410 and how does it stack up against m4500, maybe i can look into that aswell as it is more portable.

I fear i would dearly miss my rgbled screen which anyway seems rare in the market.

 

is it forsure your getting the new xps?

 

ya they dont have the sxps 1645/47 in india anymore.

 

well i m also stuck at the same thing.They want to gimme xps 15 instead.I will strongly insist on a 1645(740qm,5730,wled)
I dont give a damn about usb 3 btw!~

 

i may ask for m4500 or e6410

 

Really? people care about a slot load drive?

 

Go for Precision or Latitude, with those specs and that build, it would be a boon - compared to XPS.

 

keep us updated please.

 

Yea, I have my Kettle Korn with me to see how this goes.
I wonder if Dell would honor OP's request or just refund him...

 

Refunding gets tricky if you didn't buy directly from the manufacturer or supplier. But technically since there is an issue it would be Dell's responsibility entirely. Giving him an equivalent unit, of around the same price (i.e. XPS 15 with i7) or lower, would save Dell a lot of trouble.

That is, unless the new XPS 15 has problems of its own.

If I were you I'd squeeze them for a much more expensive Latitude.

It has 32-bit Windows I think which cannot utilise 4GB RAM. But overall 32 and 64 should be equal, right?

 

Why squeezing? The OP was EXCITED for the new XPS at the beginning until he thought they look ugly and no slot load DVD.
I think he should just get the money back and move on.

 

it depends on how much you paid for your system and how long your warranty is for. I had a xps 1640 with T9550, 256GB SSD 4GB RAM, ATI 3670, RGB Screen, Blu-ray Rom with complete care in July 2009 with warranty until May, 2014.

I got that replaced in Feb, 2010 to T9600, 256GB SSD 4GB RAM, ATI 4670, RGB Screen and Blu-Ray RW.

I just got another replacement to XPS !645 to I7 820QM 256GB SSD 8GB ATI 5730 RGB Screen and Blu-ray RW

They tried to refund my money to me ($1150. for my original system ) but I knew that I would not get another system for that price so I told them no. I do purchase alot from dell so this has help me with the bargaining with them.

You need to decide what you want out of your computer and ask for it

 

Does it really help? I ordered over 20 systems, most of them AW in the past year and I haven't gotten any special treatment so far. How did you bring your past purchases to help your current replacement process?

 

Well, make sure when you have a problem, you call dell and they will replace the parts, after replacing to many parts they suggested a replacement, the supervisor want to down grade me so I told them no. Be very respectful and chase a few rabbits be friending the tech, I had to request escalation and talk very nice but firm, make sure you don't want to many changes from the system you have and request what you want. sometime you will get it, sometime you won't amd it helps to have a order on another system or two while you are requesting the replacement