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    XPS Shipping time

    Discussion in 'Dell XPS and Studio XPS' started by dave343, Jun 21, 2011.

  1. dave343

    dave343 Notebook Enthusiast

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    Hey All, I couldn't find any related thread so I thought I'd start one to get an idea of In-Production to Shipping times. My L702X just went into "In Production" yesterday and I'm curious what kind of time frame I'm looking at.

    To get an idea for everyone buying one, if you can post your Order date to Recieve Date, and what country you were ordering from. Cheers :)
     
  2. Nigel8600

    Nigel8600 Notebook Evangelist

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    My #6 in my signature was ordered on June 10/11 and it showed in production on the 13th, shipped on the 18th. 3 days later the purolator tracking page still only shows it in transit in the US this morning. Destination Canada
     
  3. dave343

    dave343 Notebook Enthusiast

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    I'm in Toronto myself, I was "hoping" it would ship today/tomorrow so I could enjoy for the weekend but I believe they come from Texas so... I doubt it.
     
  4. jebas15

    jebas15 Newbie

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    I am from India. My order details: XPS 17 3D

    06-Jun-2011 Order Received
    17-Jun-2011 Order released to manufacturing
    20-Jun-2011 Manufacturing Build Complete

    When i can expect laptop? Please reply.
     
  5. dgshtav

    dgshtav Notebook Enthusiast

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    That was quick.

    My US order (purchase from and ship to):
    6/16 - Order placed
    6/17 AM - Went into production
    6/21 - Still in production
     
  6. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    Ordered mine on the 16th and it went to "in production" status that day with an edd of the 30th.

    Received a follow up call from dell a few hours ago confirming that it is in production, with an estimated ship date of the 27th and that it should in-fact be at my door on the 30th.

    Needless to say, I've heard people on here claim to of gotten their order up to a week early.

    And BTW, I'm in Houston, home of this years most pathetic team the MLB. :mad:
     
  7. Bonessi

    Bonessi Newbie

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    UK here.

    Ordered my (now returned 702x) on the 3rd June. Was processed, in production and delivered on the 9th June. Custom build too.
     
  8. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    I just realized that my luck must suck with a lot of you guys getting them so quick... I'm 20 minutes from being at the casino too... Great. :rolleyes:
     
  9. Bonessi

    Bonessi Newbie

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    Black
    Black
    Red

    ;-)
     
  10. Johnb-uk

    Johnb-uk Newbie

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    Mine was shipped on the 17/06/2011 and arrived 21/06/2011 to the UK
     
  11. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    I hate my life right now. Enough said. :no:
     
  12. ray4jc

    ray4jc Notebook Evangelist

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    and it starts again :eek:

    http://forum.notebookreview.com/dell-xps-studio-xps/560395-dell-xps-17-l702x-order-progress.html

    http://forum.notebookreview.com/dell-xps-studio-xps/564795-dell-xps-l702x-order-progress-u-s.html
     
  13. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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  14. xpsbrenden

    xpsbrenden Notebook Enthusiast

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    Placed my order for a xps 15z on June 13th at 5am CST i received it the next day at 2pm. I was totally amazed.
     
  15. ray4jc

    ray4jc Notebook Evangelist

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    its just funny because the first 'batch' if you will were all delayed and everyone made threads etc...then they all got their systems and a lot of them disappeared

    now its just 'rinse and repeat'.... :eek:

    i really didn't know what to expect and when my system arrived it was worth the wait :D
     
  16. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    Well apparently I won't be one of those who gets a speedy delivery... I'm not surprised. That seems how my luck goes :(
     
  17. dave343

    dave343 Notebook Enthusiast

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    Is "In Production" where the payment get's authorized or is that stage the building?

    I ordered Monday morning at 9am, and by the afternoon it went into "In Production". Today they called to verify the payment... strange no?
     
  18. Nigel8600

    Nigel8600 Notebook Evangelist

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    In production usually means just that, but that being said, one of my orders went from order processing to in production in just 2 minutes though. When it says in production it is in line to be built and cannot be cancelled at this point.
     
  19. Chris Murphy

    Chris Murphy Notebook Enthusiast

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    Ordered mine on the 17/6/2011 received 23/6/2011
    Based in Ireland. :D
     
  20. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    That's funny because about 150 miles from Dell's Headquarters in Round Rock, Tx and still can't get mine early!

    I'm just impatient, thats my problem.
     
  21. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    Jun 23, 2011 3:47 AM Departed FedEx location ELLENWOOD, GA
    Jun 22, 2011 6:01 PM Arrived at FedEx location ELLENWOOD, GA
    Jun 22, 2011 Picked up ELLENWOOD, GA
    Jun 20, 2011 8:25 AM Shipment information sent to FedEx
    ------------------------------------------------------------------
    SHIPPED! *jumps up and down screaming like a little girl*
     
  22. Nigel8600

    Nigel8600 Notebook Evangelist

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    Here's mine that is totally burning my butt: :(

    I ordered a dell XPS 17 last month but changed my mind on a few options so I ended up returning and re-ordering it but here is the path of the first one to compare to what I'm currently waiting for and you will notice it even has an extra day in there cause the stupid driver forgot to come to my house. Seriously, I know this because when purolator shows up they leave a knocker and we have a pick up depot four blocks away that all my neighbourhood purolator stuff always gets dropped off at when no one is home:

    2011/06/01 12:23 Delivered to XXXXXX at AT DOOR 0000 PRIVACY BLVD
    2011/06/01 07:14 On vehicle for delivery
    2011/05/31 14:02 Delivery Rescheduled
    2011/05/31 07:57 On vehicle for delivery
    2011/05/31 01:26 Shipment In Transit
    2011/05/31 01:21 Shipment In Transit
    2011/05/30 14:29 Shipment In Transit
    2011/05/30 14:28 Picked up by Purolator
    2011/05/26 17:37 In Transit in U.S.

    Notice the first record is on the 26th...... that was a Thursday... the second record was only two business days later. You would think that the second laptop coming from the same delivery company from the same factory would follow the same delivery pattern right? WRONG!!!!! :(

    Here is the path of the one thats currently being shipped to me (Signature #6)

    2011/06/19 23:43 In Transit in U.S.

    I'm coming up on FIVE Business days here and there's still no other entry in the courier system. The dang things ETA for delivery is supposed to be Friday.

    All you usually hear on the forum is that they show up early. Just my luck, its going to be a week late or they ended up losing it on me. :mad2: :mad2: :mad2: agggghhhhhhhhhh

    PS

    Below is a typical purolator delivery for me when no one is home so I KNOW the driver screwed up on my first one:


    2011/06/09 15:15 Delivered to NIGEL RENA at RECEPTION of XXXXXX 000 000 CHANGED FOR PRIVACY BLVD
    2011/06/09 13:46 Delivered to SALEEM at MAIL ROOM of XXXXXX 000-000 CHANGED FOR PRIVACY BLVD X0X0X0
    2011/06/09 13:25 Attempted Delivery - Receiver Unavailable
    2011/06/09 07:45 On vehicle for delivery
    2011/06/09 06:25 Shipment In Transit
    2011/06/08 22:25 Shipment In Transit
    2011/06/08 22:19 Picked up by Purolator
    2011/06/08 22:18 In Transit in U.S.
     
  23. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    Mine never Gave any evidence of being from outside the country. It shows to of been picked up from the manufacturer in Georgia. I'm guessing the xps can come from several places?
     
  24. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    The latest tracking shows that it departed the fedex facility in Dallas around 3 hours ago headed here to Houston. Fedex has moved my delivery date to the 24th, today! :D
     
  25. madmattd

    madmattd Notebook Deity

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    Both of mine shipped from New Jersey (second one replacing the first...long story there). I am in Boston area, so yea. Next day delivery on both!

    Dell has a lot of building areas around the US, typically I think they build at the one closest to you.

    Have fun with the toy Chase. The sound is unreal...and I'm not an audiophile by any stretch.
     
  26. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    I am loving this thing! I have yet to fire a game up, but my THX Logitech Z-5300 (5.1) system sounds great! The built in speakers have just blown me away for a laptop. It's just incredible that that kind of quality is coming out of built in laptop speakers. :D
     
  27. madmattd

    madmattd Notebook Deity

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    Yea you hear about how amazing the sound is on the XPS but until you actually hear it, you can't believe it. Then you hear it and can't believe it :D
     
  28. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    Haha no joke! I'm in heaven! This is the beast of all multimedia laptops, I can't wait to see how it runs some games!
     
  29. madmattd

    madmattd Notebook Deity

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    You will be pleasantly surprised I think. I was, and I had SLI 1GB 9800GT in my gaming PC at the time.
     
  30. floofy

    floofy Notebook Enthusiast

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    Don't have my exact order details on my 15z...but it took about a week after my order was placed for it to ship, then 3 days to receive it so it was pretty quick. Recieved my free X-Box 360 3 days after my order was placed so I got that much sooner.

    I also placed an order on my facial recognition software which Dell screwed up. It was never shipped (even though it was charged) until I called Dell myself. They also forget to send all the preinstalled drivers for the laptop, none of it was really necessary because I can get them all online but they screwed that up too.
     
  31. Nigel8600

    Nigel8600 Notebook Evangelist

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    I am not sure about the locations of build. I believe I noticed Made in "China" stickers on the box of a few XPS 17's I had in my house this month though.

    I also know they stock fast tracks in Dell warehouse locations in the US that were also made in China.

    Anyone else notice where their XPS was manufactured?
     
  32. dave343

    dave343 Notebook Enthusiast

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    My XPS shipped!!! I ordered on Monday (June 20th) and it shipped Yesterday (June 24th) My EDD was July 4th!

    I'm in Canada and ordered the Base L702X but with the 555M 3GB, and the 1080P LCD. Wasn't expecting it to ship out until mid next week :) I have to work all weekend so this makes it a lot better!
     
  33. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    Where did it ship from? You might get it Monday or Tuesday if I had to guess.
     
  34. dave343

    dave343 Notebook Enthusiast

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    Not sure where the XPS's ship from, I'm in Toronto, Canada. I'm assuming they come from the US and I thought I heard at some point they all ship from Texas, but it would be interesting to know.
     
  35. madmattd

    madmattd Notebook Deity

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    They don't all ship from Texas, mine came from New Jersey. But I don't know about CA orders, that might be true.
     
  36. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    Mine came from Georgia and got here in 2 days. :)
     
  37. junior21

    junior21 Notebook Consultant

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    Did you buy from the Canadian or American site?
     
  38. ray4jc

    ray4jc Notebook Evangelist

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    granted i waited two weeks but my xps 17 was shipped on 4/25 and arrive on 4/26...guess that means i have been using it now for two months

    lately most of my dell stuff has gotten to me overnight unless there was a weekend involved
     
  39. dave343

    dave343 Notebook Enthusiast

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    Dell Canada, shipping still say's "Inline Haul - In Transit US"
    UPS scanned it on 8am on Saturday, not sure if that's when they
    picked it up, or maybe when Dell scanned it for pickup Monday.
    Either way, hopefully it comes within the next day or so... :)
     
  40. M1000000

    M1000000 Notebook Enthusiast

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    UK Order - L502x with plenty of upgrades

    Pretty impressed with this (if not from an environmental perspective):

    Koeln, Germany 28/06/2011 22:58 Arrival Scan
    Warsaw, Poland 28/06/2011 21:08 Departure Scan
    Almaty, Kazakhstan 28/06/2011 16:41 Departure Scan
    Incheon, Korea 28/06/2011 10:36 Departure Scan
    Shanghai, China 28/06/2011 6:06 Departure Scan

    Shipped: 27 June

    Order Confirmed: 23 June
     
  41. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    Kazakhstan?

    Haha, it went to visit Borat. :D
     
  42. mtneer

    mtneer Notebook Consultant

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    Ordered XPS 15 today. EDD is July 15 2011. Hoping for a quicker turnaround.
     
  43. dave343

    dave343 Notebook Enthusiast

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    Just received the laptop :D ... well I picked it up my self since they couldn't deliver for a few more days due to a backlog. It was received in my city on Monday but it's been in the depot awaiting delivery... couldn't wait anymore so I drove over to pick it up.

    I get to the depot and explain that I spoke with CS who said I could pick it up direct from the depot, even though they were supposedly sorting it for delivery tomorrow.
    Lady at desk says "So you want me to go in the back and look for your package?? There are several hundred packages back there, and your's is being sorted." So I gave her one of those "And???" look's lol, and so the search begain... but only took her a few minutes. I swear on the way back I heard her drop it... and the box has one corner bashed in, but whatever.

    Overall first impressions, it's AWESOME! It IS a AG LCD, though the Dell sales lady confirmed twice with me it would be glossy... It's not the biggest deal, although I prefer Glossy but my laptop at work (Lenovo T400) is AG and so are 99% of monitor's so I'm use to AG. Glad I upgraded to the
    1080P LCD, well worth it, brightness etc, color's & viewing angles are good. As far as ppl saying they can see the AG coat... it's definitely there, but it doesn't bother me and it looks good.

    The keyboard (typing on it) is awesome! but I've always loved Dell track pads and keyboards, soft touch to them. Track pad is a great size!

    Size and weight impressions, well if you're buying a 17" you're obviously not expected netbook portability, but it's a great size and weight is good to carry. I only went with the 17" because of the 555m otherwise I would have gotten the 15" if they offered it.

    VERY happy with my purchase so far, I'll check the ram slots in a bit and report back
     
  44. madmattd

    madmattd Notebook Deity

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    You will have 2 RAM slots, but stickers for 4...it's just how Dell is. Lie through their teeth to the customer about it, and pretend to be sorry when they call BS on you...

    If they are too lazy to put a different sticker on the 2-slot boards, how come they aren't too lazy to go through the extra effort of making and stocking 2 boards that are identical aside from the clips they solder on??? SERIOUSLY??? What takes more effort and money here folks? 2 SKUs for essentially the same product that has caused endless confusion and lying amongst Dell about what is available or stock 1 SKU that is what they should be offering in the first place?
     
  45. dave343

    dave343 Notebook Enthusiast

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    yep... just confirmed I only have 2 memory slots. At first I ran CPUZ which reported 4 slots, and the Dell Diag program reported a max of 16GB ram... so you'd think it would have 4 slots then, but I ripped off the bottom to get the bad news :( Oh well... nothing I can do now I guess. Would have been nice to upgrade this to 8gb soon.
     
  46. otacon

    otacon Notebook Evangelist

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    Dell Sales rep told me it would come with 4. I know it's going to come with 2..lol When I get it I will call Dell and complain, threaten to send it back and get some money out of them..LOL. Just what my friend did with his XPS. Milk the system people :D
     
  47. dave343

    dave343 Notebook Enthusiast

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    Just a FYI, the LCD panel I got was Chi Mei Optoelectronics as stated on invoice.
     
  48. Nigel8600

    Nigel8600 Notebook Evangelist

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    An update, my XPS showed up on Monday June 28.............. 10 days including weekends, not bad I guess, but it does not matter ultimately, I am sending it back anyway.

    I ordered an Alienware M18x, no usb3.0 problems, no overheating problems, no optimus problems because the user controls it now, I get a non-3d Glossy 1080P screen, no fan problems, no more dead end video card processor upgrade problems, and its only about 1 lb heavier :) and about 1000 bucks more :( but I also get 16GB 1600Mhz ram for that price too and dual xfire vid cards.
     
  49. Chase.Barnett

    Chase.Barnett Notebook Evangelist

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    I bet your the same type of guy that would trade a aluminum john boat for a yacht? :D

    Haha, great looking specs on the M18 though.

    Hey, on second though.... My XPS is running great and I haven't had a single issue with it. How about we trade? :rolleyes:
     
  50. madmattd

    madmattd Notebook Deity

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    Yes, the motherboard IS CAPABLE of 4 sticks and 16GB. Dell just decided for some stupid reason to only solder half the clips onto the board and then put the 4-slot stickers on anyway. Then they can stock extra parts, get confused as to what they offer, lie to their customers, and get a lot of returns/exchanges because people are angry at them. Seems like a good decision for them... :rolleyes:

    That's what they told me too. I spent 8 hours on the phone with them being transferred from department to department. They eventually told me they weren't going to do anything because it was outside the 21 day window. I'd only had the laptop for 10 (they start the clock when they invoice you, usually BEFORE THEY EVEN SHIP!). I wrote an angry letter threatening them with legal action, a negative BBB report, and making sure that everyone I know and work with (including the BIG company I work for with an insane amount of computers) didn't work with them again. Well, I got a call back next day authorizing a return with no restocking fee and some guy to help me reorder...but I still didn't get my 4 slots, and they didn't offer me any money back...

    I did get a far better system for only like 25 cents more.
     
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