XPS M1530, do the new ones in the US still come with the bonuses?

Such as the case, microfiber cloth, leather booklet, and earphones?

Also, the Alps touchpad issues have mostly been fixed right? Especially the problem of opening the screen and it going crazy.

 

I just ordered mine and I didn't see any of those extras in my order summary. I'll have to see when I get it.

 

i ordered mine a few weeks ago and it arrived this afternoon. I only received the case which the laptop came in. No earphones, booklet, or cloth sadly. I am also in the US if that matters.

 

Aww that sucks to hear! It seems like none of the new ones come with anything at all then.

 

Just received my 1530 today (from U.S. to Canada), there's only the case also, other items are not included.

Dave

 

Wow..you guy's I'm sorry you didn't get the *extras* with your order

If Dell, did discontinue putting these in each order....umm..Not a good thing


This, is just something they should do for everyone that orders...Across the board. Why ruin a strong selling point????

 

got mine last week, it had all that stuff, in the leather folder with the instruction manuals

 

Ordered June 30, Arrived July 23.

Only case. And a defected laptop. Bummer

 

While not an xps m1530, my m1330 came with all the extras which was bought during the end of march sale (~$430 off) I'm in Canada, though

 

Just got mine today and I received the case and the media remote

 

i didnt get the cloth case, but i got the useless leather binder and the ear phones though.

 

I got mine a couple weeks ago. Had the media remote and the XPS case. No leather binder, earphone, or cleaning cloth.

 

Its a cloth, a cd case and earbuds.
Seriously.
I still have mine from my old m1530

 

recieved mine 6/30 had all extras

 

if they are on your order, could you please post the skus or part numbers? i just checked my order, and i dont see any mention of these parts.

 

I only got the remote and XPS case. But I called them and was only able to get the creative earphones(noise-cancelling) shipped next day. I don't think that there are any part numbers for the accessories. They are all just assumed to be there when you receive the package. Besides, I can't find any listing for the remote or case that originally came with the laptop.

 

Taken from the XPS accessory poll thread:
http://forum.notebookreview.com/showpost.php?p=3659294&postcount=4

 

@Fingleburt

if u read further, the actual items i've got weren't actually the XPS freebies.. they were substitutes....

which means dont give those numbers if u really want the XPS-branded stuff... find a CSR and explain everything, see if they can give u those stuff

or u could try ur luck at requesting a $75 Coupon/GC...

 

Sorry for tryin to be helpful, geezus

 

Just talked to another rep and they clarified everything the first rep i talked to said.

They are basically out of stock of the XPS Branded CD case as well as the cloth- they may sometimes have substitutes for whatever reason but they DO have the Headphones and well ship those immediately.

Hope that helps. He knew exactly what I was talking about and said he has heard about it from a lot of XPS owners. I am trying for the $75 coupon gift card now and will let you know how it goes since they are out of the CD case and cloth. Wish me luck

 

Hey what up guys, i ordered my m1530 on july 7 and it finally shipped today. I am hoping that my lappie will bring all the extras, although i doubt it . I was just wondering how you guys would go about asking for the $75 dolalr gift card, just in case i dont get the extras (although i do need a good pair of headphones). This forum was very, but i mean VERY helpful when i was choosing my laptop, uh thanks.

Btw this is my config

XPS M1530, Intel Core 2 Duo Processor T8300 (2.4GHz/800MHzFSB, 3M L2 Cache)

4GB, DDR2, 667MHz 2 Dimm, for XPS M1530

15.4 inch Full Hi Definition Wide Screen WUXGA TrueLife LCDwith
Camera for XPS M1530

256MB NVIDIA GeForce 8600M GT

250GB 5400RPM SATA Hard Drive for XPS M1530

Microsoft Windows Vista SP1 Home Premium Edition, English

8X DVD+/-RW Slot Load Drive for XPSM1530

Integrated High Definition Audio 2.0

Intel 4965AGN Wireless-N Mini-card

56 WHr 6-cell Lithium Ion P Primary Battery, for XPS M1530

Dell Wirless 355 Bluetooth Module (2.0+EDR)

Finger Print Reader XPS M1530

15.4 inch Black Wide Screen WUXGA TrueLife LCD with 2.0 MPCamera for XPS M1530

 

calling/emailing dell customer support and being very very polite and friendly. Haha. But seriously, just put yourself in their shoes- the nicer you are to them, the more likely you'll get a rep to help you and be appreciative that you are being nice to them.

Oh and welcome to the club

 

Just tell them flat out you didn't get the extras and would like compensation like your friend who got a $75 gift card. It really depends on the rep though. The majority of them won't do it and will probably just offer to send you the missing extras.

As for config, I would have gotten a slightly faster hard drive, but looks pretty good to me.

 

Thanks, i was thinking about being polite lol. It worked last time when i asked them why my laptop was taking so long to get here so yeah... but yeah, thanks guys

 

lol. If you get an incompetent one, just hang up and keep trying again and again. With the huge civilization of Dell Support agents, your bound to get a reasonable one right? Hee hee.

 

Hey we got the exact same laptop WooHoo!!!

 

hey, how do you open the express card slot...since ive gotten the laptop, i dont know how to get it open to put iin the card

 

I had the same problem......just kind of push in on the blank that is inserted there....it will pop out....it took me a couple tries to get it

 

they have the creative noise-isolation earbuds in stock?.... crap, i got a cheaper earbuds....

too lazy to get it.... oh well

 

I recieved the sam day as Ben, with the same extras.


I will be contacting dell to get the headphones.

 

same here Ill call monday

 

mine arrives monday, so i hope it has it. if it doesnt, ive been speaking with my customer rep and she said it would be no prob to resend out, IF i had the part numbers. i have a couple. i have for the remote, and the earbuds. i dont have any for the cloths/binder. Anyone have that?

 

That's really cool lol
Na but i really hope i get the extras which i doubt, but if i dont ill complain to dell, and bring up the fact its a real disappointment considering the time i had to wait to get the laptop.

HMm can somebody post the number parts so the people that might need them can get em for dell

 

http://forum.notebookreview.com/showpost.php?p=3659294&postcount=4

though those item numbers AREN'T XPS branded stuff, they're just generic replacements (see page 2 of that thread for what I got)

 

A0474982 - Fujitsu Cleaning Cloth - 20 Pack
A1311018 - JBL Harman Kardon Reference 210 Headphones - Black/Chrome
A0059346 - Case Logic Nylon CD Wallet - 92 Disc Capacity

 

those are not the ones sent with the laptop normally, but rather some generic ones they sent to a customer after he complained. the numbers i have are
4120946-Dell Travel Remote Control
310-9246 - Creative Earbuds EP630

 

i only recieved the travel remote and the laptop case that it ships in. no cleaning cloths, no leather binder, no headphones.

 

same here.........B.S.

 

I ordered mine on 7/10 and it has been shipped and will be here tomorrow.My order details do not have any of these (remote,headphones,cloth etc) listed....did any of you who got the remote and the headphones had it listed in ur order??Do they just give these out randomly or associated with any specific deals?

 

None of the extras are listed in the order, but they WILL come with it.

 

if you are lucky. im on the phone now with dell. hopefully, you get them. i just got the remote. no cd binder, no earbuds, no cleaning cloth.

 

If you ordered from the Dell Outlet, then yes, there is a chance you will not get one, some, or all of the bonuses because the previous owners did not return them.

If you ordered a brand new one from Dell, then you should receive all the bonuses. Call them up if you have a brand new one and are missing components.

 

i ordered new from dell. no luck. they are gonna try and ship them for me., but the problem is that they cant order stuff if it doesnt have product numbers, which the case/cloth dont. the only thing that has a number i could find was the earbuds, which are creative ep630 earbuds. 310-9246

 

I ordered from Dell.com, no go on the extras. But I called customer care and got a 100 dollar gift card!

 

Thats... better than all the accessories combined. XD

 

i got a 75 dollar one. in addition to the 70 dollar gift card i have from my warrranty. nintendo DS, here i come.

 

Call them up and try to get $25 more XD

 

Alright wtf dell support sucks they are rude and dont even listen to you.....is there a number I can call to speak to someone who knows English? seriously.....

 

i should, but something tells me i shouldnt mess with a good thing.

 

so what exactly did you tell them ... just "I didn't get the accessories I was supposed to get with my XPS" or what?