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    XPS M1530 Video Dieing

    Discussion in 'Dell XPS and Studio XPS' started by shigonaito, Dec 15, 2009.

  1. shigonaito

    shigonaito Newbie

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    I know there have been problems with this card, and I have been lucky for 2 year. But now the card is starting to fail after only using the laptop for about an hour.

    My question is if I call dell would they just replace my video card? Or if I complain more about it would it be possible to get a replacement laptop?
     
    shigonaito, Dec 15, 2009
    #1
  2. Relativity17

    Relativity17 Notebook Evangelist

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    It is unlikely that they will replace the laptop after one failure. Generally, laptop replacements are sent out after a series of hardware failures, or an issue that is not resolved after multiple hardware replacements.

    In this case, you'll probably get a motherboard replacement and two more years of life out of the machine.
     
    Relativity17, Dec 15, 2009
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