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    XPS 16 battery not charging more than 20%

    Discussion in 'Dell XPS and Studio XPS' started by cedchung, Sep 27, 2011.

  1. cedchung

    cedchung Notebook Enthusiast

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    Hi everyone,
    I'm having a charging issue with my Studio XPS 1640. It says plugged in, charging but it won't charge more than 20%. Also, the battery icon animation doesn't fill up.
    Is this a battery issue or could it also be faulty motherboard?
    The system is 2 years old.
    Thanks
     
    cedchung, Sep 27, 2011
    #1
  2. Fenikkusu

    Fenikkusu Notebook Evangelist

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    If it was the motherboard I'd guess it wouldn't charge at all, I think you might have a faulty battery.
     
    Fenikkusu, Sep 27, 2011
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  3. SA Spurs1

    SA Spurs1 Notebook Consultant

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    Batteries only have a 1 year warranty so you will probably have to purchase another. Just make sure you buy an OEM Dell battery.
     
    SA Spurs1, Sep 27, 2011
    #3