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    XPS 13 9350 skylake touchpad problem (no zooming in/out)

    Discussion in 'Dell XPS and Studio XPS' started by EBYH, Apr 15, 2016.

  1. EBYH

    EBYH Newbie

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    Hi
    I got the laptop couple days ago, updated BIOS and all the updates I could find from dell official website. I do not see any problem that a lot of people talking about (not even scroll jumping issues either!) I absolutely love this laptop only except I cannot zoom in/ out certain programs such as adobe pdf reader and google chrome. I searched many places and have not found any solution yet. I am currently using win 10 and cypress trackpad for trackpad application. The zooming works well on pre-installed applications, such as microsoft edge, and sometimes does not work on desktop (usually get fixed if I change screen after using 3 finger motion)
    I set the trackpad setting as that if I make pinching motion, a circle gets smaller to the cursor (idk how to explain it...basically means I can see if it did perform or not). When I pinch on chrome, I can see the effect but screen size does not change, and when I do on adobe reader, it does not even show the effect either.

    Is there any fix for this issue?
     
    EBYH, Apr 15, 2016
    #1