The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Windows Mobility Center - Dell QuickSet Error

    Discussion in 'Dell XPS and Studio XPS' started by toronto, Jul 13, 2013.

  1. toronto

    toronto Notebook Deity

    Reputations:
    128
    Messages:
    727
    Likes Received:
    8
    Trophy Points:
    31
    Dell XPS 15 L502X

    I recently installed some driver updates. Since then, Windows Mobility Center generates an error message when it opens:

    QuickSet Error
    Error found! Submit this issue to QuickSet owner!


    Error.PNG

    I must dismiss the error three times, after which the "Customized by Dell Inc." items finally appear in the lower half of Windows Mobility Center.

    After errors.PNG

    I uninstalled and reinstalled QuickSet, but no change: the error still appear.

    Updates I installed, prior to this error appearing:

    Renesas USB 3.0 Host Controller Driver
    Realtek Ethernet Driver
    Intel PROSet/Wireless Bluetooth Software
    Intel PROSet/Wireless WiFi Connection
    JMicron JMB389 Card Reader


    Anyone ever seen such errors, or know the cause?
     
  2. toronto

    toronto Notebook Deity

    Reputations:
    128
    Messages:
    727
    Likes Received:
    8
    Trophy Points:
    31
    I found the cause.

    Intel PROSet/Wireless Bluetooth Software version 3.0.1304 causes errors in the Dell section of Windows Mobility Center.

    Intel PROSet/Wireless Bluetooth Software version 2.6.1212 does not cause those errors. It is not as new as 3.0.1304, but it is newer than what I had previously installed.


    Still don't know why version 3.0.1304 causes those errors.
     
    dan76 likes this.
  3. o0timbo0o

    o0timbo0o Notebook Enthusiast

    Reputations:
    0
    Messages:
    19
    Likes Received:
    0
    Trophy Points:
    5

    Thank you , solved my problem with my XPS L502x .

    It also solved a host of other issues like not being able to receive files from a bluetooth device , oddly the mouse controls ( drift, trails, bounce etc have also now returned ). Faster boot too !
     
  4. dan76

    dan76 Notebook Evangelist

    Reputations:
    56
    Messages:
    396
    Likes Received:
    18
    Trophy Points:
    31
    I've just always removed Quickset completely, permanently. Does it have something not native to Windows that you need?
     
  5. toronto

    toronto Notebook Deity

    Reputations:
    128
    Messages:
    727
    Likes Received:
    8
    Trophy Points:
    31
    Yes. QuickSet enables the three hardware buttons work: Waves MaaxAudio, keyboard backlight toggle, Dell Instant Launch button. I believe it also enables other functionality, but the hardware buttons are what I recall at the moment.
     
    dan76 likes this.
  6. spacesnow

    spacesnow Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    6
    smsmasters likes this.
  7. smsmasters

    smsmasters Notebook Consultant

    Reputations:
    2
    Messages:
    141
    Likes Received:
    8
    Trophy Points:
    31
    Old topic but installing quickset makes my laptop freeze requiring a hard reset. Not sure why? This is on Windows 8.1
     
  8. smsmasters

    smsmasters Notebook Consultant

    Reputations:
    2
    Messages:
    141
    Likes Received:
    8
    Trophy Points:
    31