The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Warranty for exchange machine

    Discussion in 'Dell XPS and Studio XPS' started by garyss.smith, Nov 5, 2010.

  1. garyss.smith

    garyss.smith Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    Dell after much hassel replaced my xps 1530 which had had 3 mother boards, two lcd screens and 2 palm rest replacements this summer with a brand new studio XPS 1645 (loaded up). now I need to add to the warranty which is complete care till dec of this year. Dell wants $775.00 to get two more years of complete care. I think this is really a rip off and wanted to know what those of you who had the same replacement payed.
    Earlier this year one of my sons had his E-1505 replaced with a loaded 1545 and two years complete warranty was only about $200.

    What did you pay and for what?

    Thanks for your input

    Gary
     
    garyss.smith, Nov 5, 2010
    #1
  2. ACHlLLES

    ACHlLLES Notebook Virtuoso

    Reputations:
    303
    Messages:
    2,199
    Likes Received:
    0
    Trophy Points:
    55
    It's normal. Just get rid of complete care and the price will come down quite a bit.
     
    ACHlLLES, Nov 5, 2010
    #2
  3. Raether916

    Raether916 Notebook Consultant

    Reputations:
    8
    Messages:
    219
    Likes Received:
    0
    Trophy Points:
    30
    Assuming your 1530 is coming the end of 3 years.. yes your warranty would be expensive, You see you are extending the your old warranty and years 4-5 are the most money. That is when stuff would start to fail. Dell does not adjust the price even though you have a newer machine and should have less issues with it..
     
    Raether916, Nov 5, 2010
    #3