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    WLAN Extensibility Module has stopped

    Discussion in 'Dell XPS and Studio XPS' started by kristoffr, Dec 24, 2015.

  1. kristoffr

    kristoffr Newbie

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    Hi everyone.
    I bought a XPS 9550 Signature edition about 3 weeks ago from the Microsoft Store.
    Despite all the complaints about this laptop regarding reliability, I am globally extremely satisfied. Coming from a 2008 Macbook, I can really feel the progress made in term of rapidity, GPU etc.

    Everything working well.... BUT (too good to be true).
    On some specific WiFi networks, I cannot establish a connection. For example the wifi network at work which has a WPA2-Enterprise encryption I keep having the error: "can't connect to this network". I checked the event log and see that the WLAN extensibility module stops and I can see from the taskbar that the wifi adapter is being restarted.

    However on other networks everything is fine and I don't have this error in the event log.
    I did a clean install and have the latest drivers from manufacturers source.
    I saw that Dell recently updated their wifi driver.
    In the Device manager I see that my driver version is from 11/26, for the 1830 wifi adapter.
    Just a precision, other laptops are able to connect to those networks. The problem definitely comes from the laptop side I think.

    Thanks for your help and advices!
     
    kristoffr, Dec 24, 2015
    #1