The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Trend Micro Activation

    Discussion in 'Dell XPS and Studio XPS' started by Fernando10, Jul 30, 2008.

  1. Fernando10

    Fernando10 Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    Hello, I wiped my XPS clean the minute it got here, installed a 64bit Windows Vista Ultimate and 64 bit Ubuntu.
    However, when I tried to reinstall the Trend Micro Internet Security ( I got 15 month subscription with the XPS) it automatically registers a key that it claims to be a trial, with only 30 days....i have done everything from reinstalling to contacting dell and trend micro for help...one refers to the other, and I get nowhere...I'm still waiting for another response form trend micro, but my hopes are slim.

    I was wondering how you people managed to reinstall it...since I can't find a serial printed out anywhere, I am at a loss as to how they expect us to reinstall the antivirus.

    Thanks for any advice here...the solution is probably very simple, but I am at a loss :/
     
    Fernando10, Jul 30, 2008
    #1
  2. Dook

    Dook Notebook Virtuoso

    Reputations:
    318
    Messages:
    2,301
    Likes Received:
    0
    Trophy Points:
    0
    I got a brand new copy of TMAV 2008 as a freebie that I'm never gonna use.. Ill hook you up with the serial if you cant get this resolved.

    EDIT: Disregard, you are using TMIS. Apparently I don't read well. But still let me know if you need it.
     
    Dook, Jul 30, 2008
    #2
  3. akg7091

    akg7091 Notebook Consultant

    Reputations:
    33
    Messages:
    139
    Likes Received:
    16
    Trophy Points:
    31
    I am sure dell must be using a pre activated version of TMIS. Since you have formatted your system there is no way to recover the keyfile.
    I think you should call dell technical support and ask them to provide you with a key.
    If you are under the 21 day period, then you can even send the comp back and start afresh.
    Also, try contacting trend and asking them. I once had such an issue with mcafee and they sent me a new key to use
     
    akg7091, Jul 30, 2008
    #3
  4. XPSboy

    XPSboy Notebook Evangelist

    Reputations:
    0
    Messages:
    300
    Likes Received:
    0
    Trophy Points:
    30
    XPSboy, Jul 30, 2008
    #4
  5. akg7091

    akg7091 Notebook Consultant

    Reputations:
    33
    Messages:
    139
    Likes Received:
    16
    Trophy Points:
    31
    I will advise you to look for a better free av than avira.
    Avira has major update issues and sometimes refuses to update for over a week. They have a limited number of update servers for free users.
    IMO, an antivirus is effective only when it is constantly updated.
    Take a look at avast, it has got a lot of modules which avira lacks. Detection is decent enough and updates are super quick
     
    akg7091, Jul 31, 2008
    #5
  6. Dook

    Dook Notebook Virtuoso

    Reputations:
    318
    Messages:
    2,301
    Likes Received:
    0
    Trophy Points:
    0
    I've been using avira for a while now and have never had a problem with it updating. Everyday like clockwork, it runs its updates and all is well. The only negative I have found is the ad that pops up selling the pro version upon update. But even that isnt a problem really, as they are giving you an awesome product for free.
     
    Dook, Jul 31, 2008
    #6
  7. akg7091

    akg7091 Notebook Consultant

    Reputations:
    33
    Messages:
    139
    Likes Received:
    16
    Trophy Points:
    31
    That window can be blocked easily
    I used avira for over 6 months. Whenever there was a major update, it used to take around 10 days for things to go back to normal. The last major update was 1 month ago.
    Avira is a nice program, no doubt, and is actually lighter than avast.
    However, the problem with updating forced me to switch to a more reliable av. Also, avira used to pick almost all pe compressed files as heuristic viruses and had a few false positives.
    AVG free is also good, from what I have read, but I haven't used it in over 4 years.
    Avira Classic has one major thing lacking, the http scanner. It is very important in preventing viruses being downloaded from sites.
    I have avira and avast installed on my machine right now, but Avira is a backup scanner. Avast is the resident module
     
    akg7091, Jul 31, 2008
    #7